ABA Intake Specialist

ABA Intake Specialist

We are seeking a warm, organized, and highly collaborative Intake Specialist to support the onboarding process for clients receiving Applied Behavior Analysis (ABA) services. The ideal candidate is an excellent communicator who can manage documentation, scheduling, and client communication in a fast-paced environment.

Responsibilities:

Manage the client intake and onboarding process from start to finish

Communicate directly with clients regarding required documentation and next steps

Collect, review, submit, and track documents for approval

Coordinate and schedule client evaluations and assessments with the appropriate parties

Schedule and reschedule staff sessions as needed

Communicate with internal teams to ensure smooth client onboarding and scheduling

Respond to a high volume of emails and client inquiries in a timely and professional manner

Maintain accurate records and track the status of each client

Follow up on outstanding documentation, approvals, and appointments

Provide a warm, positive, and supportive experience for clients and families

Requirements:

Warm, positive, and empathetic communication style

Excellent English communication skills, both written and verbal

Strong organizational and time-management skills

Highly collaborative and able to work effectively with a team

Comfortable working in a fast-paced environment and managing multiple priorities

Able to communicate professionally with clients and families

Available to work 9:00 AM–5:00 PM EST

Preferred Qualifications:

Previous experience as an Intake Specialist or in a similar administrative/client coordination role

Experience in ABA, behavioral health, healthcare, or a related field

Experience with scheduling, client onboarding, or insurance/documentation processes

Spanish-speaking skills are a plus

Originally posted on Himalayas