Administrative Support Specialist / Reader (for Visually Impaired Employee)

ROLE

We are seeking an Administrative Support Specialist / Reader to support the U.S. Department of Education Office for Civil Rights (OCR). You will assist a blind federal employee by providing individualized reading, proofreading, and administrative support in a remote setting. Responsibilities include reading inaccessible materials, reviewing documents produced by assistive technology, retrieving digital files, conducting minor research, and supporting routine clerical tasks in accordance with federal accessibility and confidentiality standards.

This is a full-time remote opportunity; applications are reviewed as they are received, apply today!

RESPONSIBILITIES

Read printed and electronic materials that are inaccessible to assistive technology

Proofread documents generated by assistive technology for accuracy and formatting

Retrieve and organize electronic and physical files as requested

Conduct minor research when websites or platforms are inaccessible

Type business documents such as letters, memoranda, and reports

Assist with timekeeping and personnel-related forms

Support clerical functions such as document preparation and filing

Carry packages, electronics, and files if working onsite

Interpret and describe visual materials such as graphs and charts

Highlight and summarize content in lengthy or complex documents

Communicate clearly and consistently with the supported employee

Coordinate tasks in alignment with the employee’s work schedule

Use Microsoft Office programs and common Windows-based applications

Operate assistive technology tools as needed to support accessibility

Maintain confidentiality of personal and work-related information

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of how to work with blind and low-vision individuals

Knowledge of reading service techniques for individuals with disabilities

Knowledge of English grammar, spelling, punctuation, and usage

Knowledge of assistive technology for blind individuals (e.g., screen readers)

Knowledge of Microsoft Word, Excel, and related Windows-based tools

Skill in proofreading and editing digital documents

Skill in summarizing and condensing information from complex materials

Skill in typing and keyboarding at a professional level

Ability to interpret and describe visual or non-verbal content

Ability to communicate effectively and respectfully

Ability to perform minor research tasks for inaccessible content

Ability to organize documents and assist with light filing

Ability to understand and work with professional terminology

Ability to perform general clerical tasks accurately and efficiently

Exceptional oral communication

Strong organizational habits

PREFERRED EXPERIENCE

Experience supporting blind or low-vision individuals

EDUCATION

High school Diploma or equivalent required

Undergraduate degree preferred

LOCATION

Los Angeles, California (Remote services permitted)

TELEWORK

Telework is available

Must be able to support Pacific Time work hours

CLEARANCE

U.S. citizenship is required as it supports the U.S. federal government

CLIENT

Department of Education

TRAVEL

Travel is not required

WORK HOURS

Monday – Friday

Between 7:15 a.m. & 3:45 p.m. Pacific Time (the schedule cannot deviate from this Pacific Time schedule)

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — Non-Exempt

RELOCATION

Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Originally posted on Himalayas