AI Operations Lead, Roku Data Cloud

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

What is the role?

The AI Operations Lead will design, implement, and scale the financial and operational data infrastructure that powers decision-making for the Roku Data Cloud business. This role bridges finance, revenue operations, product, and analytics to ensure real-time, automated visibility into the business's financial health and performance against strategic product roadmaps. The AI Operations Lead will own the automation of finance data flows, the creation of executive dashboards, and the integration of revenue and product systems — enabling leadership to make faster, data-driven decisions. This individual will establish source-of-truth systems for finance, product usage, and revenue data while defining data governance, metric definitions, and integration standards. The role requires strong cross-functional collaboration with teams across Salesforce, Snowflake, and business intelligence platforms to surface go-to-market and revenue insights at scale. The ideal candidate brings a combination of financial acumen, technical fluency, and the ability to architect scalable, automated reporting systems that evolve with the business.

For New York Only - The estimated annual base salary for this position is between $174,100 - $225,500. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

How will I use AI at Roku?

At Roku, we don't just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.

We value curious, adaptable builders, who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact. Strong candidates know how to frame problems, guide AI-assisted work, check the output, and learn quickly. Above all, they bring curiosity, adaptability, and sound judgment.

What are the responsibilities of the role?

Integrate Salesforce data with product roadmap tracking tools to connect pipeline, forecasts, and revenue outcomes to product delivery

Automate data flows between Salesforce, Snowflake, and business intelligence platforms to surface go-to-market and revenue insights

Build executive-level dashboards showing sales pipeline and forecasts tied to roadmap features, along with core financial metrics such as ARR, NRR, contribution margin, COGS, hosting costs, product servicing costs, and headcount costs

Ensure dashboards are real-time, accurate, and self-service for stakeholders across the organization

Establish source-of-truth systems for finance, product usage, and revenue data

Define data governance standards, metric definitions, and integration frameworks

Create automated ETL/ELT processes for finance data refreshes and reporting

Architect scalable systems that can incorporate new metrics, products, and revenue models without significant rework

Design business intelligence layers and data models that enable analysts and business leaders to run their own queries and generate insights independently

What experience would help someone be successful in this role at Roku?

7+ years of experience in finance systems, revenue operations, business intelligence engineering, or data automation

Strong experience with Salesforce, Snowflake, and business intelligence tools such as Tableau, Looker, or Power BI

Demonstrated track record of building end-to-end automated reporting systems for finance and go-to-market teams

Proficiency in SQL, data modeling, and ETL/ELT pipeline development

Experience integrating product management tools with financial and operational data sources

Strong understanding of SaaS metrics including ARR, NRR, COGS, and contribution margin

Effective stakeholder management and communication skills across technical and non-technical audiences

Experience in ad tech, mar tech, or data platform businesses

Familiarity with cloud data architectures and API integrations

Knowledge of data governance and compliance in the context of financial reporting

#LI-KR3

What's Roku's approach to hybrid working?

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

What are some of the benefits?

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected].

What should I know about Roku's culture?

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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