Associate, Product Delivery, iTakeControl (RID00200)

Associate / Senior Associate, Product Delivery (iTakeControl)

Clinical Research Technology | SS&A

Do you enjoy solving technical challenges while helping deliver innovative technology solutions to support clinical research?

We're seeking an Associate / Senior Associate, Product Delivery to support the implementation and optimization of the iTakeControl (iTC) platform. You'll partner with Product Management, Technical Development, and Clinical Operations teams to support clinical studies from conception through closeout.

Experience Level: 0-10 years

Required Qualifications

Undergraduate degree or equivalent professional experience

Experience in project management with the ability to manage multiple studies, stakeholders, vendors, and timelines simultaneously

Knowledge of health data collection, privacy requirements, and compliance standards including FDA 21 CFR Part 11 and Annex 11

Strong communication, stakeholder management, and documentation skills

Proficiency with Microsoft Office (Word, Excel, PowerPoint) and project management software

Ability to learn new technologies quickly and provide technical troubleshooting support

Experience working with mobile technologies, including iOS and Android environments

What You'll Do

Support implementation and configuration of the iTakeControl platform

Gather and document client requirements

Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams

Conduct QC testing and User Acceptance Testing (UAT)

Manage support requests and technical troubleshooting activities

Coordinate device setup, distribution, inventory management, and lifecycle tracking

Identify opportunities for product enhancements and process improvements

Nice to Have

Digital or mobile application experience

Experience with healthcare or clinical research systems including ePRO, EDC, or EHR platforms

Experience in an IT support, service desk, or help desk environment

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers | Red Nucleus.

Originally posted on Himalayas