Associate Solutions Architect

Work Flexibility: Remote

As an Associate Solutions Architect, you will be responsible for defining and scoping SmartCare Customer Excellence solutions and developing compelling, accurate proposals and Statements of Work (SOWs) that clearly outline project scope, responsibilities, deliverables, and costs. You will work closely with Sales and customers in a consultative role to develop solutions that support successful implementation. This is a Remote position for someone based in the Eastern or Central Time Zones to meet business needs and requirements.

What You Will Do:

Work in conjunction with the Sales team as the key Customer Excellence lead for developing services solutions.

Design the vision and architecture for a Vocera solution, including specification of technical, wireless, training, deployment plan, and integration requirements.

Develop clear and accurate Statements of Work (SOWs), requiring strong business writing, grammar, attention to detail, and Microsoft Excel skills.

Develop Professional Service Proposals and manage the qualification, bid and negotiation phases of selling a new engagement

Establish excellent cross-functional relationships with the Customer Excellence, Clinical, Sales, Marketing, Product and Systems Engineering teams.

Listen to customers and use active listening to understand and anticipate their needs and develop a Solutions Proposal that meets their requirements and expectations.

Utilize excellent client-facing and presentation skills, understanding the art of negotiation and demonstrating tact and professionalism in handling difficult situations with customers.

Guide customers through the integration decision-making process in determining the best solution for their environment

What You Need

Required:

Bachelor’s degree in a technical discipline or 6+ years of additional relevant work experience

Minimum 2 years of relevant experience within healthcare IT or in a clinical setting

Preferred:

Healthcare product/vendor experience preferred.

Integration knowledge preferred.

United States of America Pay Ranges:

USN: $69,500 - $110,900 USD Annual

Puerto Rico: $69,500 - $110,900 USD Annual

US5: $73,000 - $116,400 USD Annual

US10: $76,500 - $122,000 USD Annual

US15: $79,900 - $127,500 USD Annual

US20: $83,400 - $133,100 USD Annual

US30: $90,400 - $144,200 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Originally posted on Himalayas