Business Development Manager

About Us

Factra is a leading Manchester-based manufacturer of e-liquid and CBD products. We are expanding our commercial team and are looking for a proactive and driven Business Development Manager to help accelerate our growth. This role is ideal for someone confident on the phone, experienced in generating new business, and motivated by hitting targets.

Role Overview

You will be responsible for driving new B2B and wholesale sales through outbound calling, lead generation, and relationship building. You will manage your own pipeline, maintain a high call volume, and become a product expert across our rapidly expanding e-liquid portfolio.

Key Responsibilities

Make high-volume outbound calls to identify and qualify new B2B and wholesale clients

Independently source and generate leads through research and outreach

Build, manage, and nurture a strong sales pipeline

Develop in-depth product knowledge of our e-liquid and related ranges

Manage ongoing client relationships with weekly or monthly account touchpoints

Provide customer feedback to support product development and commercial strategy

What We’re Looking For

Proven experience in cold calling, telesales, or business development

Confident in sourcing, qualifying, and nurturing leads independently

Resilient, persistent, and comfortable handling rejection

Excellent telephone manner—professional, confident, and engaging

High call output with strong organisational and time-management skills

Willingness to learn and enthusiasm for understanding e-liquid or similar FMCG products

Familiarity with CRM systems (desirable)

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