Business Intelligence Analyst

What success looks like in this role:

Key Responsibilities

Reporting Solutions Development

Design, develop, and maintain operational, management, and executive dashboards using Power BI.

Create and support SQL Server Reporting Services (SSRS) reports and reporting frameworks.

Develop complex data models, KPIs, scorecards, and performance metrics.

Gather and document business requirements and translate them into reporting solutions.

Build custom and standard reports aligned with business and contractual reporting requirements.

Deliver reporting solutions that support data-driven decision making.

Reporting Operations & Support

Manage the end-to-end lifecycle of reporting solutions, including design, deployment, enhancement, and retirement.

Provide production support for reporting platforms and dashboards.

Troubleshoot data discrepancies, dashboard issues, and reporting failures.

Monitor report refresh schedules and ensure successful report delivery.

Maintain reporting documentation, data dictionaries, and process documentation.

Data Management & Analysis

Develop and optimize SQL queries, stored procedures, views, and datasets.

Perform data validation, reconciliation, and quality assurance activities.

Analyze large datasets to identify trends, risks, and business opportunities.

Work with multiple data sources and databases to ensure accurate reporting.

Support ongoing data governance and reporting best practices.

Automation & Platform Support

Configure, administer, and support reporting and workflow automation platforms.

Develop automated reporting processes that reduce manual effort and improve consistency.

Support integrations between reporting systems, databases, and business applications.

Assist in automation initiatives focused on improving reporting efficiency, data quality, and delivery timelines.

Collaborate with infrastructure and application teams to maintain reporting platform stability.

Stakeholder Engagement

Partner with business leaders and operational teams to understand reporting needs.

Present findings, recommendations, and performance insights to stakeholders.

Provide training and support to end users on reporting tools and dashboards.

Act as a trusted advisor for reporting strategy and analytics improvements.

Required Technical Skills

Reporting & Analytics

Microsoft Power BI (Desktop, Service, Dataflows, Semantic Models)

SQL Server Reporting Services (SSRS)

Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, VBA preferred)

KPI and SLA reporting

Dashboard and visualization design

Data storytelling and executive reporting

Database & Data Management

Advanced SQL development

Microsoft SQL Server

Database performance optimization

Data modeling and relational database concepts

ETL and data transformation processes

Data quality management

Automation & Development

Workflow and reporting automation platforms

HTML

Basic web technologies (CSS, JavaScript preferred)

Scripting and process automation

API and data integration concepts

Business Intelligence

Data warehousing concepts

Business analysis

Requirements gathering

Root cause analysis

Statistical and trend analysis

Data governance principles

You will be successful in this role if you have:

Preferred Qualifications

Bachelor's Degree in Information Technology, Computer Science, Business Analytics, Data Analytics, or related field.

3+ years of experience in reporting, analytics, business intelligence, or data analysis roles.

Experience supporting enterprise reporting environments.

Experience working with ITSM, service management, operational, or business performance reporting.

Familiarity with cloud-based analytics and reporting platforms.

Experience supporting automated reporting and data integration solutions.

Core Competencies

Analytical thinking and problem solving

Strong communication and presentation skills

Customer and stakeholder focus

Attention to detail and data accuracy

Ability to manage multiple priorities and deadlines

Continuous improvement mindset

Collaboration across technical and business teams

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

Originally posted on Himalayas