Customer Service Representative - Financial (Spanish Bilingual)

BOS Staffing - Canada - original posting ->
Status
Closed
Remote policy
Remote
Employment type
Not stated
Salary
Not stated
Categories
Bilingual-Customer-Service, Credit-Repair-Specialist, Financial-Customer-Service, Customer-Service, Spanish-Bilingual-Support, Bilingual-Financial-Customer-Service-Representative, Bilingual-Financial-Customer-Service-Representativ, Bilingual-Spanish-Customer-Service-Representative, Financial-Customer-Service-Representative, Spanish-Speaking-Customer-Service-Representative, Bilingual-Customer-Service-Representative
Source
himalayas
First observed
2026-08-13 13:51 UTC
Last seen
2026-08-13 13:51 UTC
Source claims posted
2026-08-13 12:06 UTC
Closed
2026-08-14 11:53 UTC
Consecutive misses
10 of 10

What the posting says

Job Summary:

The Bilingual Financial Specialist will be responsible for assisting Spanish and English-speaking clients throughout the credit repair process. This role requires strong communication skills, attention to detail, and the ability to handle both inbound and outbound calls related to credit repair services.

Key Responsibilities:

Contact Spanish Preferred Leads interested in enrolling in the credit repair/consulting program.

Conduct introduction calls for Spanish Preferred Clients to revisit key topics covered in the enrollment call.

Ensure Spanish-speaking clients submit the necessary documentation to begin the program.

Provide 75-day progress updates to Spanish Preferred Clients.

Handle inbound calls from Spanish and English-speaking clients regarding credit repair inquiries.

Make outbound calls to follow up on admin holds and old/canceled clients (Spanish and English-speaking).

Process cancellation requests for Spanish-speaking clients only.

Qualifications:

Bilingual (Fluent in Spanish and English – verbal and written).

Prior experience in customer service, credit repair, or financial consulting is preferred.

Strong interpersonal and communication skills.

Ability to multitask and work in a fast-paced environment.

Proficiency in using CRM software and phone systems.

Tech Requirements

Processor: Intel iCore 5, Ryzen 5, or higher

RAM: 16GB or more

Setup: Dual Monitor

OS: Windows 11 Pro

Accessories: Noise-canceling headset & camera

Salary: TBD

Originally posted on Himalayas

Quality

Completeness: 65%
Honesty: 100%

Based on 12 observation(s).

Timeline

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    #44869 2026-08-13 13:51 UTC
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  12. x
    #62927 2026-08-14 11:53 UTC
    Closed