Client Support and Outreach Assistant (For Active Pooling)

Key Responsibilities

Outreach & Communication

Conduct outbound outreach via email, LinkedIn, and other platforms to engage prospects, clients, and partners

Support follow-ups, scheduling, and ongoing communication with stakeholders

Maintain professional and clear written communication aligned with client expectations

Research & Lead Generation

Identify and research companies, executives, and market opportunities

Build and manage prospect lists for campaigns and business initiatives

Gather insights on industries, competitors, and target markets

Campaign & Operations Support

Assist in executing outreach and marketing campaigns

Track and update activity in CRM tools (e.g., Salesforce, HubSpot, Google Sheets)

Support reporting, data management, and pipeline tracking

Administrative & Coordination Support

Schedule meetings, manage calendars, and coordinate across teams

Assist with documentation, reporting, and internal organization

Support ad hoc projects across business, events, or client initiatives

Qualifications

1–4 years of experience in virtual assistance, sales support, customer support, business development, or similar roles

Strong written and verbal English communication skills

Experience with outreach tools (LinkedIn, email platforms) and CRM systems is a plus

Proficient in Microsoft Office (Excel, Outlook, PowerPoint) and Google Workspace

Highly organized with strong attention to detail and ability to manage multiple priorities

Comfortable working remotely in a fast-paced, deadline-driven environment

Self-starter with strong initiative, accountability, and problem-solving skills

What We Look For

Strong communication and professionalism in client interactions

Resourcefulness and ability to “figure things out” independently

Adaptability across different types of work (outreach, research, admin, etc.)

High level of ownership and reliability

Originally posted on Himalayas