Consultant.e Senior - Transformation, Marketing & Expérience Client

<div class="content-intro"><h4><strong>Who We Are</strong></h4> <p>WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.</p></div><p><span data-contrast="auto">Structuré autour de trois pôles — Business Consulting, Data, Technology &amp; Digital — nous intervenons de bout en bout, de la vision à l’exécution, avec une forte conviction : la performance passe par une expérience client réinventée, portée par la data et l’IA.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Nous recrutons un&nbsp;<strong>Consultant Senior&nbsp;</strong></span><strong><span data-contrast="auto">Transformation, Marketing &amp; Expérience Client&nbsp;</span></strong><span data-contrast="auto">pour rejoindre notre Practice Business Consulting.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-ccp-props="{}">Votre mission</span></strong></p> <p><span data-contrast="auto">Vous intervenez sur des projets&nbsp;à fort enjeu sur des problématiques&nbsp;variées&nbsp;de transformation,&nbsp;d’expérience client,&nbsp;de CRM, d’IA,&nbsp;ou encore de&nbsp;change management sur des clients exigeants (luxe,&nbsp;retail, services financiers, hôtellerie…), en B2C et en B2B</span><span data-contrast="auto"> </span><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Définir la vision stratégique et les roadmaps&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identifier des opportunités et use&nbsp;cases innovants&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Concevoir des&nbsp;stratégies d’engagement et des&nbsp;parcours clients,&nbsp;en en mesurant&nbsp;les impacts&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Repenser&nbsp;les process et les organisations, notamment&nbsp;dans des contextes d’intégration de l’IA&nbsp;/ de l’agentique</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Piloter la mise en œuvre opérationnelle des initiatives, du lancement à la mise à l’échelle&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Accompagner les équipes clientes dans le changement et l’adoption&nbsp;des outils&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Mesurer la performance et le ROI pour assurer le succès durable&nbsp;des actions déployées</span></li> </ul> <p><strong>Votre profil&nbsp;</strong></p> <ul> <li><span data-contrast="auto">Vous justifiez d’au moins 5 ans d’expérience, sur des sujets de&nbsp;transformation,&nbsp;change management,&nbsp;marketing et expérience client, idéalement dans le conseil&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Vous êtes&nbsp;reconnu.e&nbsp;pour votre leadership, votre esprit analytique et votre capacité à synthétiser des enjeux complexes&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Vous disposez de solides bases méthodologiques (cadrage stratégique, définition de roadmap,&nbsp;construction de use&nbsp;cases,…)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Vous avez une bonne connaissance / appétence aux sujets d’IA</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Vous savez vous adapter rapidement à des contextes variés&nbsp;et exigeants</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Curieux.se et proactif.ve, vous proposez des solutions innovantes pour créer de la valeur&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">L’anglais courant est indispensable&nbsp;(clients et environnements internationaux)&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <h3><span data-contrast="auto">Pourquoi rejoindre WPP Enterprise Solutions</span><span data-contrast="auto"> </span><span data-contrast="auto">?</span><span data-ccp-props="{}">&nbsp;</span></h3> <ul> <li><span data-contrast="auto">Monter en compétences&nbsp;rapidement en intervenant sur des projets stratégiques&nbsp;diversifiés</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Gagnez une vision 360° de l’expérience client et de la transformation&nbsp;des organisations&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Accédez à des outils d’IA pour booster votre créativité et votre efficacité&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Intégrez une équipe enthousiaste, bienveillante et soudée&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Vous êtes&nbsp;prêt.e&nbsp;à relever des défis stratégiques&nbsp;au cœur des enjeux de demain&nbsp;?</span>&nbsp;<br><span data-contrast="auto">Postulez dès maintenant et rejoignez l’aventure WPP Enterprise Solutions</span><span data-contrast="auto"> </span><span data-contrast="auto">!</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">#LI-EMEA</span></p> <p><span data-contrast="auto">Poste basé à Levallois-Perret. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Hybride</span><span data-contrast="auto"> </span><span data-contrast="auto">: mix présentiel / télétravail. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">#LI-EMEA</span></p> <p>&nbsp;</p><div class="content-conclusion"><h4><strong>About WPP</strong></h4> <p class="p1">WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="http://wpp.com/"><span class="s1">WPP.com</span></a><span class="s2">.</span></p> <p><span class="normaltextrun"><span lang="EN-GB">WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></span><span class="scxw176048299"><span lang="EN-GB">&nbsp;</span></span></p> <p>When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our <a href="https://www.vml.com/recruitment-privacy-policy">Recruitment Privacy Policy</a>. California residents should read our&nbsp;<a href="https://www.vml.com/california-recruitment-privacy-notice">California Recruitment Privacy Notice</a>. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div>

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