Croatian/English-Speaking Travel Agent
- Status
- Open
- Remote policy
- Remote
- Employment type
- Not stated
- Salary
- Not stated
- Categories
- Customer-Service, Customer-Support, Travel-Support, Bilingual-Customer-Service, Travel-Booking-Agent, Bilingual-Travel-Consultant, Bilingual-Travel-Advisor, European-Travel-Specialist, Travel-Consultant
- Tech
- remote-country
- Source
- himalayas
- First observed
- 2026-08-22 09:56 UTC
- Last seen
- 2026-10-21 20:04 UTC
- Source claims posted
- 2026-10-21 19:32 UTC
- Consecutive misses
- 0 of 10
What the posting says
Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Croatian/English-Speaking Travel Agent to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service.
Key Responsibilities
Handle incoming customer and partner queries via phone, email, and chat in both Croatian/Bosnian/Serbian and English
Assist with reservations, cancellations, modifications, and general travel-related issues
Provide guidance on platform tools, policies, and procedures
Log all interactions in the CRM system, ensuring accuracy and follow-up
Identify issues, resolve them quickly, and escalate when necessary
Maintain professionalism and empathy, particularly in stressful situations
Consistently meet service quality and customer satisfaction goals
Requirements
Fluency in Croatian/Bosnian/Serbian and English (verbal and written)
Strong computer and multitasking skills
Excellent problem-solving and communication abilities
Will be considered a great asset if you have:
Previous customer service, travel, or hospitality experience
Benefits
Competitive Salary
1200€ Sign-on Bonus
50€ Meal Voucher
Monthly Performance Bonus
Private Life and Health Insurance
25 days of Annual Leave
Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas
Quality
- x Salary range stated weight 35%
- + Remote policy stated weight 20%
- + Location stated weight 15%
- + Organisation stated weight 15%
- + Publication date stated weight 15%
Based on 14 observation(s).
- ! Days open - concerningOpen for 60 days so far
- ! Reopen count - concerningReopened once
- + Salary range removed after publication - fineSalary range has not been removed since publication
- + Salary range narrowed - fineSalary range has not narrowed since publication
- + Missing/reappear cycles - fineWent missing and reappeared once
Timeline
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#267576 2026-08-22 09:56 UTCPublished
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#270427 2026-08-22 11:58 UTCNot seenMiss 1 in a row
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#272186 2026-08-22 13:59 UTCNot seenMiss 2 in a row
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#274171 2026-08-22 16:00 UTCNot seenMiss 3 in a row
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#276106 2026-08-22 16:21 UTCNot seenMiss 4 in a row
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#277752 2026-08-22 17:32 UTCNot seenMiss 5 in a row
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#279337 2026-08-22 19:33 UTCNot seenMiss 6 in a row
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#280967 2026-08-22 21:09 UTCNot seenMiss 7 in a row
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#283007 2026-08-22 21:41 UTCNot seenMiss 8 in a row
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#284659 2026-08-22 23:43 UTCNot seenMiss 9 in a row
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#286506 2026-08-23 01:44 UTCNot seenMiss 10 in a row
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#286507 2026-08-23 01:44 UTCClosed
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#1464077 2026-10-21 20:04 UTCReopened
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#1464078 2026-10-21 20:04 UTCModified
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Posted at
2026-08-22 09:42 UTC->2026-10-21 19:32 UTC -
categories
Not stated->Not stated
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Posted at