Customer Data Analyst

Key Responsibilities

Maintain customer master data across ERP and business systems.

Create, update, validate, and inactivate customer records in accordance with company policies.

Ensure data accuracy, completeness, and consistency across systems and regions.

Perform regular data quality reviews and identify opportunities for data cleansing.

Support customer onboarding processes and verify required documentation.

Collaborate with Sales, Finance, Customer Service, Credit, Tax, Compliance, and IT teams to resolve data issues.

Ensure compliance with internal controls, audit requirements, and data governance standards.

Analyze master data trends and provide recommendations for process improvements.

Support system implementations, integrations, migrations, and testing activities related to customer data.

Provide input into the development of master data procedures, work instructions, and training materials.

Monitor and resolve master data tickets within agreed service level agreements (SLAs).

Education & Job-Related Skills

Bachelor’s degree

Excellent verbal and written communication skills

Professional, courteous, and tactful approach

Ability to work effectively in a global corporate environment

Advanced English proficiency; additional languages are an advantage

Proactive, adaptable, and eager to learn and develop new skills

Originally posted on Himalayas