Customer Service Manager Food Ingredients / Nutraceuticals m/f/d

Customer Service Manager (m/f/d)

Location: Langen, Germany

Industry: Food Ingredients / Nutraceuticals

Employment Type: Full-time

About the Company

Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.

The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.

To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.

Aufgaben

Act as the primary contact for customers and suppliers

Prepare quotations and manage customer orders, forecasts, and contracts

Coordinate logistics with warehouses and freight forwarders

Process invoices, credit notes, and supplier documentation

Ensure accurate documentation and archiving

Support the sales team with customer activities and events when required

Qualifikation

Commercial background (Kaufmännische Ausbildung or similar)

Strong MS Office skills; ERP experience is an advantage (training provided)

Fluent in German and English

Detail‑oriented, structured, and reliable

Strong communication skills, confident on the phone

Team‑oriented and solution‑driven

Experience in logistics or supply chain is a plus

Benefits

What You Can Expect

A role within a stable, international ingredients company

Close collaboration with a small, supportive European team

A dynamic environment with direct impact on customer satisfaction and operations

How to Apply

Please submit your CV including salary expectations, availability, and relevant certificates.