Developer Relations Engineer: Magento 2 or Shopware 6 (m/f/d)

Salary: 60.000 - 85.000 € per year

Requirements:

Experience building with either Shopware 6 or Magento 2

At least some experience publishing content about any computer programming-related topics

Strong English writing and speaking skills and the ability to explain technical topics in clear and simple words

Strong German writing and speaking skills

Residency and Work-Permit in Germany

Responsibilities:

Research PHP, Magento or Shopware performance topics, and analyze and mine aggregated performance data for valuable insights to write about

Produce content about PHP, performance, profiling, and Tideways for blog posts, videos, podcasts, webinars, or conferences

Work together with performance experts and PHP language developers to gather shareable knowledge

Work together with the marketing team to improve ways of showing Tideways from the perspective of developers

Teach customers about Tideways and analyze performance together with them in onboarding workshops

Contribute to webinars and talks by preparing presentations, and optionally presenting the content yourself

Represent Tideways to the PHP community in social media, chat groups, and forums

Write documentation, guides, and tutorials about Tideways based on customer feedback

Build and work on tooling that helps produce programming content consistently

Everyone at the company works in support to some extent

Technologies:

AI

Support

Linux

Magento

Marketing

PHP

Shopware

More:

Do you want to work for a company whose mission is to propel the PHP ecosystem into the future?

Tideways is looking for an experienced software developer to join our team as a Developer Relations Engineer, working directly with and for our customers.

Your primary responsibility will be to turn complex technical knowledge into clear, practical, and accessible content. Drawing on your senior-level development experience, you will research, understand, and explain topics related to PHP performance, profiling, and operations - with a slight focus on Magento 2 or Shopware 6 ecosystems.

You will expand Tideways expertise in these areas and share it with our customers and the wider PHP community through in-depth blog posts, technical guides, and direct customer communication and workshops. You will be instrumental for us in improving the quality, depth, reach, and frequency of our technical content while ensuring that even highly complex performance issues are explained in a way that is easy to understand and act upon.

This is a role for a senior software developer who is comfortable investigating unfamiliar technical problems, quickly developing a deep understanding of them, and communicating the results clearly to both technical and non-technical audiences. Your experience gives you the technical credibility to solve difficult problems; your ability to explain them simply is what makes you successful in this role.

About Us

We develop and sell the Software-as-a-Service (SaaS) product Tideways. Our software provides application performance management, exception tracking and profiling functionality for PHP applications and is used by over 700 customers worldwide.

What we offer

- Opportunity to work on a product for the PHP community, with a team that works on PHP core, in a company that supports open source with both time and money.

- Almost fully remote work (residency in Germany required), 3-4 on-site events in Bonn every year

- Salary between 60,000€ and 85,000€ based on experience

- Summer hours: work 80% in June, July, and August and get paid 100%.

- Daycare costs for licensed/registered daycare providers are paid on top of salary

- Flexible work hours, 30-40 hours per week possible

- Training opportunities and PHP community events

last updated 34 week of 2026