Dutch Speaking Paypal Customer Solutions Teammate

Join the Paypal customer support team for the global leader in online payment transactions!

If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, dont miss this opportunity!

Join our strong Dutch Paypal Customer Solution team in Athens and work with the global leader in online payment transactions with a mission to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

If you are inspired by values such as Inclusion, Innovation, Collaboration, and Wellness, this is for you!

What you will do

Be the eyes and ears for the team handing customer inquiries

Communicate with customers and managers via telephone, e-mail, video, social media and chat.

Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner

Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience

Work with confidential customer information and treat it sensitively

Use software to source and input customer data accurately as related to the inquiry

What you will bring

Excellent command of Dutch

Good communication skills in English

Customer service experience preferred

Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers

Strong written (email) communication utilizing proper grammar and punctuation

Be reliable and autonomous with a large amount of discipline and self-motivation

Experience with dealing professionally with people you only speak to via telephone, e-mail, video and social media

Well-developed sense of urgency and follow through

Ability to multitask multiple systems, screens, and tasks during customer contacts

Ability to learn and adapt to new software technologies

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))

Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Fully paid training by certified instructors

Originally posted on Himalayas