Engagement Manager | DISA-DIA-EM-JHB-0077

We are looking for a strong Engagement Manager to join our Data Information and Analytics team within Decision Inc. Good communication, sales, managerial and leadership skills and relevant technical understanding is required. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential. A great attitude with a high aptitude for learning and problem-solving.

Who Are We?

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.

We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the world's best technology to drive our client's business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams – Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?

Key Responsibility:

Delivery

Full accountability for all projects within your clients

Ensuring project quality

Project profitability in line with scorecard

Maintaining teams resource planning applications

Managing expectations and ensuring we deliver on our promise

Team

The Development/Career Plan for individual team members

Measuring of individual KPIs against scorecard for team members

Ensuring the necessary skills and certifications of your team

Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)

Monitoring and maintaining staff loyalty & employee satisfaction for your team members

Clients

Keeping the client first and ensuring satisfaction to expectations

Managing your own sales targets for your client allocations

Perform pre-sales and sales activities during project sales cycles

Performing account management activities within your client base

Actively engaging with clients on new project work

Identifying and driving on-sell/up-sell within your clients

Preparing and managing action plans & targets for your clients

Identifying and assisting with new leads and opportunities

Performing project scoping activities (new and existing clients)

Preparing realistic timelines & costing for new projects

Drafting project proposals including business value proposition

Who Do You Need To Be?

High energy individual who is self-motivated

Relevant Degree in Informatics, Finance or Computer Science.

Minimum 3 years' experience in management role

Experience within consulting service environment.

Proven experience with EPM, financial planning, and analytical solutions, including Board and Workday.

Knowledge of Financial Planning processes and tools

Strong problem-solving skills and good communication skills, both written and verbal

Strong leadership capabilities with the expertise to deal with C-Suite level executives and

stakeholders

Ability to explain technical concepts to businesspeople in a language they understand, and

business requirements to technical people

Ability to successfully manage and maintain strong relationships with a team and clients

Effective planning and organizational skills

Excellent time management skills

Passionate and ambitious to deliver on the company's strategic plan

Passionate about people and the career development of all reports

Originally posted on Himalayas