Excursion Customer Service Associate

Role Overview

We are currently seeking motivated individuals who succeed with assisting their clientele and managing multiple tasks. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for candidates who are highly organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

Assist clients with designing personalized service arrangements

Research and compare available options to meet client preferences

Confirm reservations and ensure accuracy of details

Provide clear, professional communication via email and phone

Support updates, modifications, and service-related inquiries

Maintain accurate records and documentation

Complete required training and participate in team communications

What We Offer

Fully remote capability

Flexible schedule

Ongoing training

Supportive team

Qualifications

Authorized to work in the US, UK, Mexico, Australia, or Spain

Strong written and verbal English communication skills

Reliable internet connection and smartphone (computer is also strongly recommended)

Must be at least 18 years old

Originally posted on Himalayas