External Fleet Manager (Starbase)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

EXTERNAL FLEET MANAGER

As Starship production, test, and site work scale, the suppliers, builders, and service contractors who support that work have to stay on contract and in compliance. They turn operational needs into clear agreements, keep obligations and flowdowns in force, hold maintenance and repair contractors to their service levels, and close compliance gaps before they stop a delivery, a lift, a test, or site access.

RESPONSIBILITIES:

Own the contract and compliance posture for assigned suppliers, construction contractors, equipment vendors, maintenance and repair contractors, and on-site service providers supporting Starship production, test, and Starbase operations

Run agreements from need through closeout, including scope, commercial terms, negotiation support, execution, change orders, amendments, claims, and closeout

Turn requests from production, test, facilities, crane and heavy equipment, construction, maintenance, and operations into statements of work, deliverables, acceptance criteria, and schedules that can be enforced

Own maintenance and repair contracts for critical equipment and site systems. Set the work the contractor must perform, the hours they must cover, the parts they must stage, and the condition the equipment must be in when they hand it back

Write and enforce service level agreements with maintenance and repair contractors, including:

Response time from the call to a qualified technician on site

Restore time from the failure back to a safe, usable condition

Uptime or availability targets on critical equipment

Parts availability, including what must be stocked locally and what can be ordered

Reporting, escalation, and after-action requirements for every outage

Track each SLA with call logs, downtime records, and repair closeout. Apply the contract remedies, including service credits, added coverage, or replacement of a contractor who misses the standard

Work with maintenance, reliability, crane operations, and production during a breakdown so the contractor is called under the right agreement, the scope stays inside that agreement, and the equipment is returned to service against the SLA

Review repeat repairs and repeat SLA misses with maintenance and reliability. Change the scope, the spare-parts requirement, or the contractor when the same failure keeps coming back

Build and maintain compliance programs for the assigned portfolio that include:

Contract obligation registers, milestone tracking, and evidence files

Flowdown of customer, regulatory, quality, safety, environmental, insurance, export-control, and security requirements into supplier agreements

Site-access, badging, training, and insurance checks before a supplier or contractor starts work

Corrective action when a supplier misses a requirement, a delivery, a repair window, or a site rule

Review new and revised agreements for missing clauses, conflicting terms, and requirements the supplier cannot meet, and resolve them with Procurement, Legal, Finance, and the requesting team

Run working-level contract changes. Hold scope, price, and schedule to the written agreement, and escalate disputes with a clear record

Lead or support supplier and internal audits, assessments, and responses to customer, government, or internal findings. Own closure of findings in the assigned portfolio

Control export-controlled and proprietary information shared with suppliers. Confirm authorization, marking, and need-to-know before data or hardware leaves SpaceX

Onboard new suppliers and new statements of work. Release them to work only after contract, compliance, insurance, quality, and site-access gates are met

Support source selection with compliance and past-performance input. Flag suppliers who cannot meet flowdowns, site rules, response times, or delivery risk before award

Define and track contract and compliance metrics, including cycle time, obligation aging, on-time delivery, SLA attainment, audit findings, and repeat noncompliance

Give production, test, maintenance, and site leaders a clear read on what is authorized, what is late, which contractors are missing their service levels, and what is blocked

Work with Legal, Procurement, Finance, Security, EHS, Quality, Maintenance, and Engineering so contract terms, service levels, and compliance controls match how the work is actually done

BASIC QUALIFICATIONS:

Bachelor's degree in business, supply chain, engineering, or a related field OR 5+ years of experience in contracts, procurement, supplier management, export compliance, or regulatory compliance in manufacturing, construction, aerospace, defense, or heavy industry

3+ years of experience in contracts, procurement, supplier management, export compliance, or regulatory compliance in manufacturing, construction, aerospace, defense, or heavy industry

2+ years of experience as a people leader or owning a project portfolio.

PREFERRED SKILLS AND EXPERIENCE:

5+ years administering complex commercial or government contracts in a manufacturing, construction, test, or operational environment

Experience managing maintenance, repair, or equipment-service contracts, including response time, restore time, uptime, and parts commitments

Experience with on-site contractor control: insurance, indemnification, site rules, safety and environmental flowdowns, and access requirements

Hands-on experience writing and negotiating statements of work, changes, claims, and closeout packages with suppliers or construction contractors

Experience enforcing service level agreements with evidence, service credits, and contractor corrective action when uptime or response targets are missed

Working knowledge of ITAR and EAR, including technical data control, foreign-person access, and supplier authorization

Experience with quality and configuration requirements flowed to suppliers, including nonconformance and corrective action

Experience using a contract lifecycle, procurement, or ERP system such as SAP, and with Microsoft Excel and Power BI for obligation and supplier reporting

Familiarity with aerospace, heavy industrial, or construction work, including equipment, tooling, cranes, or site infrastructure contracts

Ability to read a technical scope, a drawing package at a practical level, and a supplier proposal, and to tell which gaps matter

Experience preparing audit responses and holding a supplier to a dated corrective action plan

Clear writing, sound judgment under schedule pressure, and the ability to say what is not authorized

Eligibility to obtain and maintain a U.S. security clearance

ADDITIONAL REQUIREMENTS:

Stand: up to 4 hours per day

Sit: up to 6 hours per day

Walk: up to 3 hours per day

Lift/Carry: up to 25 lbs (unassisted), up to 1 hour per day

Climb (ladder/stairs): up to 1 hour per day

Kneel/Crouch: up to 1 hour per day

Ability to work in temperatures over 80°F: up to 3 hours per day

Must be able to work in an office and in active production, test, and construction areas while wearing required personal protective equipment, including an air-purifying respirator when the area requires it

Must be willing to work extended hours and weekends when contract awards, deliveries, repairs, tests, or audits require it

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].