Fintech General Manager

This is a remote position.

Driving operational excellence and strategic development in the fintech industry, this remote leadership position takes full responsibility for managing business performance and leading expansion across sub-Saharan Africa. The role balances hands-on management of a small, highly specialised team with driving revenue growth, strengthening supplier relationships, expanding product offerings, and ensuring customer success.

Operating within the electronic payments and point-of-sale ecosystem, the position requires an individual to oversee daily operations, manage budgets, direct technology and software strategies, and cultivate major international technology partnerships. The position involves regular camera-on virtual collaboration with internal teams, customers, and global partners, as well as periodic international travel.

Key Responsibilities

Develop and execute business strategies aligned with target growth, revenue, profitability, and market share objectives.

Provide overall leadership, mentorship, and operational management across a multidisciplinary team.

Identify and cultivate new business opportunities across sub-Saharan Africa while building strategic relationships with banks, payment providers, fintechs, and retailers.

Lead commercial negotiations regarding agreements, pricing, distribution rights, and international supplier partnerships across Asia and Europe.

Maintain industry expertise to evaluate terminal hardware, software, and value-added solutions to expand the product portfolio.

Oversee supply chain, logistics, procurement, inventory availability, and terminal repair operations.

Align technical capabilities with commercial opportunities by collaborating closely with software development teams on applications and integrations.

Manage financial performance, including budgeting, forecasting, margin monitoring, cost optimisation, and management reporting.

Requirements

Essential Requirements

Bachelor's degree in Business, Commerce, Engineering, Information Technology, Electronics, or a related field.

Minimum of 10 years of experience within the payments or point-of-sale terminal industry.

Minimum of 5 years of experience in a senior management or executive leadership role.

Proven track record of managing and governing business financial performance.

Demonstrated expertise with point-of-sale payment terminals and ecosystems, including Android-based payment devices.

Operational experience in terminal procurement, distribution, support, and repair.

Experience operating across multiple African countries and managing relationships with Asian and European suppliers.

Willingness and ability to undertake periodic international travel within Africa, Europe, and Asia.

Desirable Requirements

Master of Business Administration (MBA) or relevant postgraduate qualification.

Professional industry certifications related to payments, banking, or electronic transactions.

Direct experience distributing and selling point-of-sale terminals within sub-Saharan Africa.

Background in working directly with international hardware manufacturers.

Benefits

Fully remote

Originally posted on Himalayas