Home-Based Art Processor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

The DCX Client Services - Home-Based Art Processor will work as a full-time employee for a growing business based in the United States. This role is responsible for managing artwork and order workflows, preparing customer-supplied files for production, resolving artwork issues, and ensuring orders are processed accurately and on time. You will work closely with production, art, and customer service teams to ensure files meet production specifications across different print methods.

REQUIRED CORE COMPETENCIES

Strong attention to detail and accuracy when reviewing and preparing artwork.

Strong verbal and written English communication skills.

Ability to manage multiple orders and workflow queues simultaneously.

Strong problem-solving skills, particularly when resolving artwork and production issues.

Strong understanding of production artwork requirements and print specifications.

WHAT YOU WILL DO

Manage order queues/workflow

Check and process orders to production and art teams

Prepare orders for production using print-ready specs for different print methods

Fixing / adjusting files for production

Resolve issues regarding client-supplied art files

Address order queries from art teams

Create virtual mockups and check art specifications

Keep organized detailed logs of orders and issues

Digitally process proofing department queues and emails (process, assign dates, work with CS)

WHAT WE LOOK FOR

Education: Bachelor's degree or equivalent experience in Graphic Design, Fine Arts, Visual Communication, or a related field preferred.

Experience: 1–3 years of experience in Art Production, Graphic Design, Prepress, Production Art, Artwork Processing, or a related role.

Language Proficiency: Strong verbal, written, and English communication skills.

Working Schedule: Ability to work within US operating hours.

Technical Skills: Proficient with Adobe Creative Suite, with strong emphasis on Adobe Illustrator and Photoshop.

Industry Specific Software/Knowledge:

Experience recreating and vectorizing logos for production.

Knowledge of preparing artwork with proper bleeds and print-ready specifications.

Experience creating virtual mockups and product visuals.

Understanding of artwork requirements for different print and decoration methods.

Ability to review client-supplied artwork and identify production issues.

Experience preparing files for production and proofing workflows.

Familiarity with managing art queues, order queues, and proofing department workflows.

Strong ability to maintain detailed logs and documentation for orders and artwork issues.

Excellent organizational and multitasking skills.

WHAT WE OFFER

Salary Range: Php 40,000

Industry: Promotional Products / Art Production

Job Type: Full-time

Work Shift: 8:00 AM - 5:00 PM PST (USA)

Workdays: Monday through Friday (USA)

#DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Government Mandated Benefits Employer Share

Internet stipends upon regularization

HMO Coverage upon regularization (with an option to enroll as early as Day 1)

PTO credits and service incentive leaves

Major spring and winter company live events

Monthly employee appreciation virtual events

Company-provided career skills training courses

A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Originally posted on Himalayas