HR Administrator

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

Connective is a non-profit organization delivering a range of social services, with over 1,300 employees, the large majority members of one of three bargaining units (CUPE, BCGEU, and the Yukon Employees Union). Connective is committed to providing high quality, person-centred programs and services to the communities we serve. The HR Administrator provides reliable, accurate administrative support to the HR Shared Services function. This role handles the day-to-day administrative work that keeps the HR function running smoothly: document preparation, data entry, filing, correspondence, and general process support. The HR Administrator works closely with HR Coordinators and the Director HR Operations and Corporate Services, supporting a high-volume, deadline-driven environment with consistency and attention to detail. This is an entry-to-mid level role well suited to someone building a career in People & Culture who wants hands-on exposure to HR processes, systems, and the employee experience in a complex, growing organization. Location Remote, British Columbia.

Status and Classification Exempt. This position is open to applicants of all genders.

Hours 40 hours per week; Monday to Friday, 0830-1630

KEY ACCOUNTABILITIES

Employee Lifecycle Administration & Support

Prepare standard HR documents including reference checks, employment letters, offer letters, change of status letters, relevant criminal record checks and general correspondence under the direction of HR Coordinators and the Director HR Operations and Corporate Services.

Process new hire documentation, employment contracts, and onboarding materials accurately and in a timely manner

Coordinate and support the employee onboarding experience, liaising with managers, IT, and Payroll to ensure new employees are set up for success from day one

Administer changes to employee records, role changes, compensation adjustments, leave of absence, and terminations in Dayforce with accuracy and appropriate documentation.

Maintain accurate and up-to-date employee files, both digital and physical, ensuring accuracy and completeness, and in compliance with privacy legislation and Connective's records management policies

Support the data entry and record maintenance functions in Ceridian Dayforce: updating employee records as directed and flagging discrepancies for review

Distribute HR communications, policy updates, and notices to employees as directed

Support the administration of onboarding logistics, document collection, system access requests, orientation scheduling

Support the administration of offboarding logistics and documentation including system access and coordinate exit logistics in partnership with managers and Director HR Operations and Corporate Services

Benefits Administration Support

Support the HR Assistant as assigned:

Administer enrolments, change, terminations and filing benefits documentation across the employee health benefits plans, and tracking outstanding items

Process new hire benefit enrolments accurately and within required timelines

Administer qualifying life event changes, marriage, birth, adoption, separation and other events that trigger benefits adjustments

Responds to basic employee benefits queries under the direction of the Benefits Specialist, escalating anything beyond straightforward information requests

Assists with the coordination and distribution of benefits communications and materials to employees

Maintain accurate benefits-related records and files in compliance with Connective’s privacy policies

Process and Operational Support

Assist HR Coordinators with transactional recruitment support, as required

Assist with the preparation and distribution of HR reporting and standard data pulls as directed

Contribute to the documentation of Shared Services processes and standard operating procedures

Compliance and Confidentiality

Handle all employee information with discretion and in compliance with FOIPPA and Connective's privacy policies

Ensure all administrative work reflects applicable employment standards and organizational policy requirements

Escalate queries or situations that require judgment beyond the scope of this role to the appropriate HR Coordinator or Director

Other duties as assigned

WORKING CONDITIONS

Function independently, while remaining a crucial member of the support team

Adhere to Connective policies and procedures

Be available to work flexible hours as needed. May include some evenings/weekends, as determined by the regional office needs and schedules

EXPERIENCE AND SKILLS

Required

Minimum one to two years of experience in an administrative role, HR administration experience is an asset but not required

Strong attention to detail and comfort with high-volume, repetitive administrative tasks

Proficiency in Microsoft Office suite; Word, Excel, Outlook

Experience with an HRIS or similar database system is an asset

Demonstrated ability to handle confidential information with discretion

Post-secondary education in People & Culture, Business Administration, or a related field is preferred, OR demonstrated equivalency through experience

Preferred

Experience working in a non-profit or social services environment

Familiarity with Ceridian Dayforce or a comparable HRIS platform

Interest in pursuing a career in HR; this role offers a genuine development pathway Competencies

Accuracy: takes pride in getting things right the first time

Reliability: shows up, follows through, and does what they say they will do

Communication: writes and speaks clearly and professionally

Discretion: understands the sensitivity of HR information and acts accordingly

Eagerness to learn: curious about HR practice and willing to grow within the role

REQUIREMENTS

Ability to successfully complete a Vulnerable Persons Criminal Records Check

Ability to successfully pass a reference check

COMPENSATION

The salary range for this position is $58,600 to $73,200. Annual salary will be negotiated based on experience and qualifications. This role will also be eligible for Connective's comprehensive benefits package.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer

2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High-Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On-Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at

Originally posted on Himalayas