HR Services Administrator,Dalian

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

HR Services Administrator (Japan, remote)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

The HR Services Administrator is part of the Global HR Service Delivery Operations team and plays an important role in delivering high-quality HR services and support to employees and managers across Japan.

This role serves as a key point of contact for employee HR inquiries and is responsible for administering a broad range of HR operational processes throughout the employee lifecycle. The HR Services Administrator ensures that services are delivered accurately, timely, and in compliance with company policies, local regulations, and established procedures.

Working as part of a blended HR Services team that includes both local and remote team members, this role collaborates closely with colleagues, HR stakeholders, vendors, and Centers of Excellence to ensure seamless employee experience, service continuity, and consistent service delivery.

The successful candidate demonstrates a customer-focused mindset, a strong attention to detail, and continuous improvement orientation, actively seeking opportunities to simplify processes, improve efficiency, and enhance the employee experience.

What Differentiates this Role:This role combines hands-on HR Operations delivery, employee support, and benefits administration with a strong focus on employee experience, collaboration, process excellence, and continuous improvement. The HR Services Administrator is an important contributor to service quality and operational success, helping employees navigate HR processes while continuously looking for ways to make HR Services simpler, faster, and more effective.

The Impact You’ll Make in this Role

As an HR Services Administrator, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Employee Support & HR Service Delivery

Serve as a first point of contact for employees and managers regarding HR-related questions and requests

Respond to employee inquiries in a timely, accurate, and customer-focused manner

Provide guidance on HR processes, policies, programs, and available resources

Escalate complex or sensitive cases to the appropriate HR stakeholders when required

Contribute to a positive employee experience through responsive and professional support

Employee Lifecycle Administration

Execute HR operational processes throughout the employee lifecycle, including but not limited to:

Hiring and onboarding activities

Employee changes and data updates

Leave of Absence (LOA) administration

Return-from-leave processing

Offboarding and termination activities

Ensure all transactions are completed accurately and in accordance with established procedures and local statutory requirements

Maintain accurate employee data within Workday and other HR systems

Benefits & Program Administration

Support administration of employee benefit programs, including:

Company housing programs

Employee savings plans

Group insurance programs

Relocation support and related reimbursements

Employee allowances and other benefits

Process enrollments, changes, payments, and employee requests

Coordinate with vendors and internal stakeholders to ensure accurate and timely administration

Specialized Administration

Support administrative activities related to pension programs (DB/DC) and health insurance administration

Coordinate required documentation and submissions with external vendors and authorities

Prepare and issue employment-related certificates and official documentation

Ensure compliance with local legal requirements and internal policies

Statutory HR Administration and Payroll inputs

Reporting & Data Management

Prepare and distribute recurring and ad hoc reports using Workday and other HR systems

Maintain data accuracy and integrity within HR systems and records

Support data validation, audits, and reporting activities

Assist stakeholders with HR operational data requests as needed

Collaboration & Service Continuity

Collaborate effectively with local and remote HR Services team members to ensure complete and consistent service delivery

Support workload balancing and coverage across the team to maintain business continuity

Share knowledge, best practices, and process updates with colleagues

Contribute to maintaining clear process documentation and knowledge resources

Build strong working relationships across HR Operations, HR Business Partners, Centers of Excellence, Payroll, and external vendors

Continuous Improvement & Employee Experience

Actively identify opportunities to improve HR processes, tools, and ways of working

Suggest practical solutions that simplify processes and reduce administrative effort

Support implementation of process improvements, documentation updates, and operational enhancements

Contribute ideas that improve service quality, efficiency, and employee satisfaction

Help promote consistent, employee-friendly, and customer-focused HR Services delivery

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor’s degree or higher

In addition to the above requirements, the following are also required:

Required Experience

2-4 years of HR Operations, HR Administration, or Shared Services experience

Experience supporting employee lifecycle activities and HR administration processes

Experience administering employee benefits, pension, health insurance, or related HR programs preferred

Experience working in a multinational or matrixed environment is an advantage

Key Capabilities

Strong customer service and employee support orientation

Excellent communication and interpersonal skills

Ability to work effectively within a collaborative and team-based environment

Strong attention to detail and commitment to accuracy

Ability to follow processes while exercising sound judgment

Continuous improvement mindset with a willingness to challenge inefficient ways of working

Strong organizational and time management skills

Analytical and problem-solving capabilities

Ability to manage multiple priorities and deadlines

Strong Microsoft Office skills, particularly Excel

Languages

Fluent Japanese and good English (written and verbal)

Work location: China, Dalian

· Remote

Travel: May include up to 5%

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Originally posted on Himalayas