Human Resources Coordinator

Job Snapshot

Location: Remote - California (San Diego or Southern California Preferred)

Employment Type: Full-Time

Compensation: $28-30 per hour

Schedule: Full-Time

Work Environment: Remote

Reports To: Human Resources Manager

About Pacific Health Group

At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person's journey, and offering support without judgment.

Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.

Our Core Values

Speak with integrity—clear, respectful, and honest in every interaction

Embrace innovation, trying new ideas, learning fast, and improving care.

Own our roles, staying accountable for outcomes and documenting accurately

Build genuine connections with members, families, and teammates through empathy and cultural sensitivity

Lead with trust by being consistent, transparent, and following through

Celebrate wins together, recognizing individual and team achievements

Collaborate with purpose, partnering across departments and with community providers to solve problems

Ask for support and offer support, because thriving together is how we serve our members best

Role Overview & Impact

The Human Resources Coordinator provides administrative and operational support across the Human Resources department. This entry-level position supports onboarding, employee records, HR system transactions, recruitment coordination, employee communications, and general HR department operations.

The HR Coordinator serves as an initial point of contact for routine employee and applicant questions and ensures that requests are directed to the appropriate HR team member. The successful candidate will be highly organized, service-oriented, comfortable using technology, and committed to maintaining the confidentiality and accuracy of employee information.

Key Responsibilities

Core Responsibilities

Recruitment & Talent Coordination

Support candidate communications using approved templates

Track candidate status and documentation in the applicant tracking system

Assist with pre-employment requirements

Maintain accurate recruiting records and candidate files

Support job fairs, community outreach, internship activities, and recruiting events

Provide a professional, timely, and welcoming candidate experience

Onboarding & Offboarding

Coordinate pre-employment and onboarding activities after an offer has been accepted

Send new-hire forms, instructions, orientation schedules, and required notices

Track completion of pre-employment requirements, background checks, employment documents, and onboarding tasks

Coordinate the timely completion and retention of Form I-9 documentation in accordance with established procedures

Coordinate with hiring managers, Payroll, Information Technology, Learning and Development, and other departments to support new-hire readiness

Confirm that new employees receive appropriate system access, equipment information, schedules, and introductory materials

Support new-hire orientation logistics and attendance tracking

Follow up on incomplete forms or onboarding requirements

Initiate separation checklists after receiving appropriate authorization

Schedule exit interviews or distribute exit questionnaires

HR Compliance & Documentation

Assist with personnel-file, I-9, benefits, training, and HR data audits

Track required documents, acknowledgments, certifications, and renewal dates

Assist with preparing records for internal and external audits

Follow established HR policies, procedures, record-retention requirements, and confidentiality standards

Escalate incomplete, inconsistent, or potentially noncompliant documentation

Maintain current versions of approved HR forms, templates, notices, and resources

Support the distribution and tracking of required employee notices

Benefits & Employee Support

Route plan interpretation and eligibility questions to the HR Generalist or appropriate team member

Support annual Open Enrollment communications, scheduling, and administrative preparation

Assist with routine employee reminders and documentation follow-up

Maintain confidentiality of medical and benefits information

Support benefits and leave audits as requested

HR Operations & Administrative Support

Provide general administrative support for the HR team, including scheduling meetings, tracking training completion, and preparing reports

Assist with HR initiatives such as employee engagement events, training programs, and performance review cycles

Maintain organized HR documentation and assist with reporting needs as requested by leadership

Success Measures

Accurate and timely recruitment coordination and onboarding completion

Compliance with California labor laws and HR documentation standards

High responsiveness and professionalism in employee communication

Well-maintained, audit-ready personnel records

Efficient support of HR initiatives and department operations

Skills That Set You Apart

Required Qualifications

High school diploma or equivalent required

One year of administrative, customer service, office, recruiting, payroll, healthcare, or Human Resources support experience preferred

An associate degree, bachelor's degree, Human Resources coursework, internship, or relevant professional training may substitute for some experience

Entry-level candidates with strong administrative and customer-service capabilities are encouraged to apply

High level of professionalism, discretion, and ability to handle confidential information

Proficiency in Google Workspace (Docs, Sheets, Drive, Slides)

Ability to work independently while collaborating effectively within a remote team

Benefits

Time Off & Leave

Paid Time Off

Holidays

Volunteer time

Bereavement

Health & Wellness

Medical coverage

FSAs or other wellness benefits

Disability and EAP

Financial & Professional

401(k)

Stipends

Professional development

Culture & Perks

Employee discounts

Team events

Growth opportunities

Equal Opportunity Employer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Job Application & Offer Disclaimer

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. Employment offers are contingent upon meeting role qualifications and successfully completing all required recruitment steps, which may include:

Submission of an internal application

Recruiter pre-screen

Skills assessment if applicable

Final interview with hiring leadership

Formal verbal offer from authorized hiring representatives

Important Notice: Any communication claiming to represent Pacific Health Group that bypasses this process is not authorized.

AI & Human Interaction in Recruitment

Pacific Health Group uses AI tools to assist with resume matching based on qualifications, skills, and location. All qualified applications are reviewed by our recruiting and HR team to ensure fair, equitable, and human-centered hiring decisions.

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