Insurance Service Agent - Ukrainian & Russian Speaker

This is a remote position.

For Applicants who are authorized to work in the US

Make Good Things Happen for Other People

Follow our proven service process to offer our existingbilingualcustomers the best individualized customer service and policy options from the insurance carriers IIG represents

Keep accurate information for all customers within the CRM database,adhering to company quality and compliance standards

Building relationships with clients and actively capitalizing on Referral Lead cultivation

Customer support over the phone, email or text

Email management and follow-up with calls/ emails for the missing information and documentation

Use insurance carrier’s platform & technology timely and accurately

Requirements

Must speak and write the Ukrainian & Russian language fluently

Comprehension of the English language is a must (written/verbal)

Must pass background check

Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US

Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving)

PC Skills including MS Office are required; having a technology-oriented attitude is a must

Higher education is a plus

Proactive team member,effective collaborator and proactive mindset is a must

Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines

Benefits

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1. You canWork from Home orfrom office in North Royalton, OH

2. We offer acompetitive pay scale. Base + bonuses

3.401KMatch

4. You will have careergrowth opportunities with International Insurance Group

5. You will become a licensed professional working in the insurance field,in one of the largest industriesin the United States

6. Paid extensiveTraining & MentorshipProgram

7.Medical, Dental, VisionInsurance(shared cost)

8. Paid Vacation Time, Federal Holidays and paid Bereavement time

9.You will be a part of awell-established, 99 employee agency which ranks* in the top 1% of agencies for great customer experience

10.You will have a voice. We consistently invite our staff to provide feedback about their work experience.

11.You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking

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Who We Are:

We strive to operate withintegrity and trustin all we do.You will be part of awork-family environment, driven by our 3 Core Values ofIntegrity, Impact & Grit

Our long-term goal is to become a1,000 Soul Company, serving25 different language groupsthroughout the United States

Our purpose is to helpProtect our Client`s American Dream

We strive tohonor Godand be respectful of each other, our customers, and other stakeholders

Check out our home page to find out more about our company:​

Originally posted on Himalayas