Intake Specialist (ABA Therapy)

Job Opening: Intake Specialist (ABA Therapy)

Location: South Africa (Remote – US Hours)

Type: Full-Time, Work from Home

Hours: Monday to Friday: 9am- 5pm (US Hours)

Responsibilities:

Respond to intake inquiries via phone, email, and web forms promptly and professionally

Guide families of autistic children through the intake and onboarding process with empathy and clarity

Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)

Schedule assessments and initial consultations

Maintain accurate records using our practice management software

Collaborate with the clinical, billing, and administrative teams

Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

Excellent communication and interpersonal skills

Excellent administrative management

Detail-oriented with strong organizational abilities

Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)

Ability to work independently in a remote environment

Compassionate, patient, and culturally sensitive

Requirements

Desired Experience:

Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes

Previous experience in a healthcare, therapy, or ABA setting preferred

Experience with insurance verification or working with funding bodies

Fluent or neutral English accent

Reliable internet and backup power

Benefits

Comfortable working U.S. hours

Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Originally posted on Himalayas