Internal General Manager (INS856)

We’re looking for an Internal General Manager to help run the day-to-day business at a fast-moving offshore staffing and HR company serving U.S. businesses. This is a high-ownership role for someone who can move between strategy and execution, identify what needs to be done, and take responsibility for getting it done.

This is a small business. You’ll work in a lean environment where you’ll need to make decisions independently, build processes as needed, and take ownership of getting things done. You will work closely with the founders and have significant autonomy over how you organize the business, solve problems, improve processes, and move priorities forward.

This role is a strong fit for someone who is highly organized, commercially minded, resourceful, and comfortable operating with incomplete information. You should enjoy figuring things out, building systems where they do not exist, and taking ownership of outcomes rather than waiting for detailed instructions.

Why You'll Want to Join

100% remote setup so you can work wherever you're most productive

This role requires availability during US business hours

Work directly with the founders of a growing offshore staffing company with established traction and a proven business model

High degree of autonomy and ownership over how the business operates

Broad exposure across operations, sales, client delivery, recruiting, finance, and internal systems

Opportunity to identify problems, build solutions, and see the direct impact of your work on the business

What You'll Work On

Business Operations and Execution

Work closely with the founders to keep the business moving across day-to-day priorities

Turn high-level goals and ideas into concrete plans, owners, deadlines, and follow-through

Identify operational gaps, bottlenecks, and recurring problems before they become larger issues

Take ownership of projects from initial idea through implementation

Keep priorities organized and ensure important work does not get lost

Make practical decisions independently and escalate issues when founder input is genuinely needed

Process and Systems

Build, document, and improve internal processes as the company grows

Identify repetitive or inefficient work and find ways to simplify, automate, or eliminate it

Create systems that make responsibilities, workflows, and performance easier to track

Establish operating rhythms that help the team stay accountable and focused

Audit existing processes and determine what should be changed, removed, or built from scratch

Maintain a high level of organization across internal tools, documentation, and workflows

Cross-Functional Coordination

Coordinate work across sales, recruiting, client success, and other functions as needed

Make sure handoffs between teams are clear and that responsibilities do not fall through the cracks

Follow up on open items and push projects toward completion

Identify dependencies and resolve issues that are slowing down execution

Serve as a central point of coordination when multiple functions or priorities intersect

Performance and Business Reporting

Track key business metrics and turn operational data into useful insights

Build and maintain dashboards, reports, and tracking systems as needed

Monitor performance against company goals and identify areas that need attention

Help the founders understand what is working, what is not, and where resources should be focused

Use data and firsthand observation to recommend improvements to the business

Founder Support and Special Projects

Work directly with the founders on high-priority business initiatives

Take ambiguous problems and turn them into actionable projects

Research new tools, vendors, processes, and opportunities when needed

Step into areas of the business that need additional attention, even when they do not fit neatly into a job description

Take ownership of projects that require coordination across multiple parts of the company

Act as a force multiplier for the founders by taking problems off their plate and driving them to resolution

What You Bring

Proven experience in business operations, general management, project management, consulting, entrepreneurship, or a similar high-ownership role

Strong organizational and project management skills with a track record of following through

Comfortable working independently without needing detailed instructions for every task

Strong judgment and the ability to prioritize when multiple things need attention at once

Resourceful problem solver who can figure things out with limited information

Strong written and verbal English communication skills

Comfortable working directly with founders and senior stakeholders

Strong attention to detail without losing sight of the bigger picture

Commercially minded and able to understand how operational decisions affect revenue, customers, and the broader business

Comfortable working in a small company where responsibilities can change quickly based on what the business needs

Willing to get into the details when necessary rather than managing entirely from a distance

Nice to Have

Experience working at a startup, small business, or founder-led company

Experience in operations, staffing, recruiting, HR, professional services, or another service-based business

Experience building processes and systems from scratch

Familiarity with CRM, project management, automation, and business intelligence tools

Experience working with remote or distributed teams

Experience managing multiple functions or projects simultaneously

Experience working with U.S.-based companies or customers

Previous experience in a general management, chief of staff, business operations, or similar role

How to Apply

Please include:

Your updated resume

A short Loom video (1 to 2 minutes) introducing yourself, describing your experience working in a high-ownership environment, and sharing an example of a problem you identified and solved without being given a step-by-step process

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are someone who likes having ownership, moves quickly, and would rather figure out how to solve a problem than wait for someone else to tell you what to do, this role gives you the opportunity to work closely with the founders and have a direct impact on how the business operates.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

Initial Application - Submit your application and complete our prequalifying questions

Video Introduction - Record an video introduction to showcase your communication skills and work experience

Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)

Recruitment Interview - Initial screening with our talent team

Executive Interview - Meet with senior leadership to discuss role alignment

Client Interview - Final interview with the client team you'd be supporting

Background & Reference Check - Professional reference verification

Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.

We'll keep you informed throughout the process and provide feedback at each step.

Originally posted on Himalayas