Internal Sales Associate - Derbyshire

Associate Inbound Sales – PERGOLUX

📍Derbyshire, UK

PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector, specializing in designing, manufacturing, and selling premium pergolas. Founded in Norway, PERGOLUX has expanded to more than 15 countries across Europe, Australia, North America, and South America — proudly serving over 100,000 customers worldwide.

Since launching in the UK. in 2022, we’ve welcomed over 10,000 customers.

If you’re eager to drive growth, turn interest into action, and help customers build their dream outdoor spaces — this is the place to be.

Role Overview

As an Associate Inbound Sales, you will convert high-intent leads generated by our performance marketing team into satisfied customers. Through consultative, relationship-driven sales, you’ll guide potential buyers toward the right outdoor solutions while ensuring a seamless and engaging customer experience.

Who You’ll Work With

You’ll join a high-energy, international team where marketing drives demand and sales brings the vision to life. You’ll collaborate closely with:

Performance marketing specialists

Product experts

The UK and wider sales teams across the globe

All work together to deliver an exceptional, end-to-end customer journey — from first conversation to final purchase.

Responsibilities

Appointment setting & Sales

Engage incoming leads and convert interest into meetings/revenue.

Provide tailored consultations showcasing our pergolas and accessories.

Showroom Ownership

Develop, manage, and continually optimize our Charlgrove showroom to maximise sales opportunities.

Order Coordination

Guide customers through the full sales cycle, ensuring accuracy and a smooth path from inquiry to purchase.

Upselling & Cross-Selling

Recommend accessories, add-ons, and maintenance services that enhance customer experience and project value.

Market Awareness & Events

Stay informed on trends and competitor offerings to strengthen sales strategies.

Support planning and attend events, exhibitions, and customer showcases.

Sales Performance Tracking

Maintain detailed records in our CRM (HubSpot) and support performance reporting and strategy improvements.

Qualifications

Minimum 1 years of experience in sales or customer-facing roles

Experience with high-value consumer products preferred

Familiarity with HubSpot CRM is a plus

Strong communication, interpersonal, and negotiation skills

Customer-focused, proactive, and solution-oriented mindset

Excellent organizational skills and attention to detail

Ability to work independently and collaboratively

Native-level English proficiency

Basic knowledge of sales techniques

Benefits at PERGOLUX

Competitive base salary + up to 40% bonus

Pension retirement plan

Paid vacation days + sick days

A vibrant, international, and collaborative work environment

Significant opportunities for growth in a fast-scaling global e-commerce company

Team culture & events — summer parties, after-work gatherings, international meetups

Employee discounts on all PERGOLUX products

Free snacks and beverages in the office

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