International IT Services Specialist

Salary: CHF 55'000 - 75'000 per year

Requirements:

Degree in Computer Science, engineering, or a relevant field (mandatory)

More than 7 years of proven experience in IT technical support and similar roles

Excellent command of installing, maintaining, and troubleshooting computers running Windows 11

Excellent command of Office 365 and Teams

Excellent command of Apple and Android mobile devices

Strong knowledge of the OSI model and enterprise network infrastructure

Knowledge of project management for IT infrastructure projects

Relevant certification is an advantage (MS-700, CCNA, ITIL)

Willingness to continuously learn and a high interest in new technologies

High readiness to get things done

Very good organizational skills and ability to work independently and as a team player

Strong service orientation and excellent communication skills

Fluency in French and English

Flexibility to travel to offices in the EMEA region (travel activity 20%)

Responsibilities:

Provide support for Microsoft technologies, including Windows 11, Office 365, and Teams

Manage mobile device management for iOS and Android

Assist with managing and maintaining network infrastructure under Level 3 supervision and perform second-level troubleshooting

Maintain and update the network and system CMDB (NetBox)

Manage and maintain systems infrastructure in collaboration with the Systems Team (ESX)

Manage and maintain the printing infrastructure

Install and configure laptops, desktops, servers, and switches, and perform patching

Troubleshoot and replace laptops, desktops, and components

Support Citrix environments (XenApp, XenDesktop)

Maintain and update software and hardware inventories

Assist with budget preparation, manage contracts, and negotiate with local vendors

Oversee contractor installations and maintenance during office moves, shutdowns, and openings

Advise users on hardware and software usage

Support the banks Independent Asset Managers in the region

Create, update, and maintain documentation and the internal wiki

Participate in the implementation and deployment of group projects

Contribute to the Business Continuity Plan and act as a point of contact during its invocation

Technologies:

Android

Citrix

CMDB

Hardware

Support

ITIL

Mobile

Network

Office 365

Windows

iOS

Fabric

More:

We are Lombard Odier, a renowned global wealth and asset manager focused on sustainable investing, serving private and institutional clients. Independently owned, we are one of the worlds best-capitalised banking groups, manage close to CHF 300 billion, and operate from more than 25 offices across four continents. With a history spanning more than 230 years, we provide discretionary and advisory portfolio management, wealth services, custody, asset management and investment strategies through Lombard Odier Investment Managers, and advanced banking technology to other financial institutions. Our philosophy, Rethink Everything, guides our work. We are hiring an International IT Services Specialist (80–100%) to provide onsite and remote support to users across our local offices, collaborate frequently with Infrastructure Teams at Headquarters, and potentially take on project management responsibilities. Our Maisons values are Excellence, Innovation, Respect, Integrity, and One Team. We promote a diverse and inclusive workplace, support internal mobility and individual upskilling, and handle applications in the strictest confidence.

last updated 42 week of 2026