IT-Consultant für Conversational AI (all genders)
- Status
- Open
- Remote policy
- Not stated
- Employment type
- Not stated
- Salary
- 45,000-75,000 EUR / year
- Source
- germantechjobs
- First observed
- 2026-08-11 23:49 UTC
- Last seen
- 2026-10-03 22:34 UTC
- Source claims posted
- 2026-10-03 19:52 UTC
- Consecutive misses
- 0 of 3
What the posting says
Salary: 45.000 - 75.000 € per year
Requirements:
Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder CRM-Systemen
Verständnis der Prinzipien von LLMs, RAG und Agentic AI sowie Erfahrung in relevanten Conversational-AI-Plattformen wie Cognigy, Parloa, Google, Kore.ai oder Amazon Lex
Fähigkeit, chaotische Business-Anforderungen in strukturierte Flussdiagramme und klare Wenn-Dann-Logiken zu übersetzen
Technisches Grundverständnis, einschließlich Wissen über APIs (REST) und das Lesen von JSON
Proaktive, dienstleistungsorientierte Kommunikation und der Anspruch, wertstiftende Lösungen zu schaffen
Hohe Sprachbeherrschung in Deutsch und Englisch sowie Freude am Schreiben von Dialogen
Responsibilities:
Beratung unserer Kunden zu ihren Customer-Service-Prozessen und Identifizieren von Automatisierungspotenzialen
Durchführung von Anforderungs-Workshops zur Definition von Use Cases und Schulung von Kundenteams im Umgang mit Conversational-AI-Plattformen
Entwicklung der Persönlichkeit des Bots und Erstellung von System-Prompts für empathische und markenkonforme Kommunikation
Umsetzung konzipierter Dialoge in der Conversational-AI-Plattform durch den Bau von Agents und Flows
Technisch-fachliche Unterstützung des Vertriebs, einschließlich Aufwandsschätzung und Proof-of-Concepts
Technologies:
AI
CRM
JSON
REST
Backend
Frontend
ROS
More:
Wir bei adesso stehen für digitale Exzellenz und bieten vielfältige Entwicklungsmöglichkeiten für alle adessi. In anspruchsvollen Projekten, interdisziplinären Teams und mit zielgerichteten Trainings fördern wir das Wachstum und Lernen unserer Mitarbeiter. Mit einem starken Fokus auf IT und Kundenbedarf verbinden wir technologische Expertise mit zukunftsfähigen Strategien. Unsere Kultur basiert auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen, und wir sind stolz auf den Teamgeist, den wir gemeinsam leben.
last updated 40 week of 2026
Quality
- + Salary range stated weight 35%
- x Remote policy stated weight 20%
- x Location stated weight 15%
- + Organisation stated weight 15%
- + Publication date stated weight 15%
Based on 84 observation(s).
- + Days open - fineOpen for 53 days so far
- ! Reopen count - concerningReopened 2 times
- + Salary range removed after publication - fineSalary range has not been removed since publication
- + Salary range narrowed - fineSalary range has not narrowed since publication
- ! Missing/reappear cycles - concerningWent missing and reappeared 2 times
Timeline
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#1200 2026-08-11 23:49 UTCPublished
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Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder...->Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder... -
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Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder...->Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder... -
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Description
Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder...->Salary: 45.000 - 75.000 € per year Requirements: Idealerweise 3 Jahre Erfahrung im Umfeld von Kundenservice, Contact Centern oder... -
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