jobctl

IT Service Desk Engineer / Supporter

UMB AG - original posting ->
Status
Open
Remote policy
Not stated
Employment type
Not stated
Salary
100,000-130,000 CHF / year
Tech
software
Source
swissdevjobs
First observed
2026-08-17 12:09 UTC
Last seen
2026-10-15 07:52 UTC
Source claims posted
2026-10-15 06:55 UTC
Consecutive misses
0 of 10

What the posting says

Salary: CHF 100'000 - 130'000 per year

Requirements:

1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld

Gute Kenntnisse in Windows und Microsoft 365

Sehr gute Deutsch-, Französisch- und Englischkenntnisse

Verständnis für ITIL-nahe Prozesse (Case / Incident / Service Request)

Begeisterung für den direkten Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten

Hohe Freude am Umgang mit Menschen sowie eine ausgeprägte Service- und Kundenorientierung

Responsibilities:

Annahme und Bearbeitung von Cases, Incident- und Service-Requests im 1st-Level-Bereich (Telefon, Mail, Ticket-System ServiceNow)

Kompetente Unterstützung unserer Kunden bei IT-Anfragen sowie erste Analyse und Behebung ihrer Probleme

Sicherstellung eines strukturierten Case Managements sowie effizientes Handling von Incident- und Service Requests

Enge teamübergreifende Zusammenarbeit mit 2nd- und 3rd-Level-Support

Aktive Pflege, Dokumentation und Nachverfolgung von Tickets

Technologies:

Support

ITIL

Microsoft 365

ServiceNow

Windows

Office 365

More:

Wir bei UMB bieten dir einen Arbeitsplatz mit Homeoffice als festem Bestandteil unserer Unternehmenskultur, bis zu 9 Wochen Ferien und branchenweit bekannten Events, mit denen wir den Teamzusammenhalt fördern. Unser Standort ist in Solothurn, die Stelle ist mit 80% bis 100% ausgeschrieben und HomeOffice ist möglich. Wir sind als beste Arbeitgeberin der Schweiz bekannt und finden neue Kolleginnen und Kollegen meist über Empfehlungen oder Stelleninserate.

last updated 42 week of 2026

Quality

Completeness: 65%
Honesty: 60%

Based on 82 observation(s).

Timeline

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    #128351 2026-08-17 12:09 UTC
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    • Description
      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
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      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
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      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
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      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
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      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
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      Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...->Salary: CHF 100'000 - 130'000 per year Requirements: 1-2 Jahre Erfahrung im Service Desk bzw. IT-Support Umfeld Gute Kenntnisse in Windows...
    • Posted at
      2026-10-06 09:55 UTC->2026-10-15 06:55 UTC