Japanese Gaming Support Agent
- Status
- Closed
- Remote policy
- Remote
- Employment type
- Not stated
- Salary
- Not stated
- Categories
- Gaming-Support-Agent, Customer-Support-Specialist, Technical-Support-Specialist, Japanese-Customer-Support, Gaming-Support-Specialist, Gaming-Customer-Support, Japanese-Support, Player-Support-Agent, Gaming-Customer-Service, Support-Agent, Video-Game-Customer-Support, Customer-Service
- Source
- himalayas
- First observed
- 2026-10-22 16:06 UTC
- Last seen
- 2026-10-22 16:06 UTC
- Source claims posted
- 2026-10-22 15:59 UTC
- Closed
- 2026-10-23 12:09 UTC
- Consecutive misses
- 10 of 10
What the posting says
JAPANESE/ ENGLISH GAMING SUPPORT AGENT - REMOTE
(Based in Bosnia and Herzegovina, Portugal, Poland, Morocco, Japan, Malaysia or Philippines)
As a Gaming Support Agent, your job will be to handle customer support issues for a specific assigned game studio. You will be helping players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
Requirements:
Advanced Japanese speaker
English speaking fluent level
Knowledge about gaming or anything related to video games
Owning a Nintendo Switch, PS4, PS5, Xbox One, Xbox One Series X or a modern gaming PC/laptop
Being a fast learner, take initiative and excel at troubleshooting
Having a dedicated quiet workspace located within your residence
Be based in one of the following countries: Bosnia and Herzegovina, Portugal, Poland, Morocco, Japan, Malaysia or Philippines (MANDATORY)
Experience in a Customer service environment is a plus.
Originally posted on Himalayas
Quality
- x Salary range stated weight 35%
- + Remote policy stated weight 20%
- + Location stated weight 15%
- + Organisation stated weight 15%
- + Publication date stated weight 15%
Based on 12 observation(s).
- + Days open - fineOpen for 0 days before closing
- + Reopen count - fineNever reopened
- + Salary range removed after publication - fineSalary range has not been removed since publication
- + Salary range narrowed - fineSalary range has not narrowed since publication
- + Missing/reappear cycles - fineNo missing-then-reappeared cycles observed
Timeline
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#1486208 2026-10-22 16:06 UTCPublished
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#1488897 2026-10-22 18:07 UTCNot seenMiss 1 in a row
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#1490146 2026-10-22 20:07 UTCNot seenMiss 2 in a row
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#1492788 2026-10-22 22:07 UTCNot seenMiss 3 in a row
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#1493862 2026-10-23 00:08 UTCNot seenMiss 4 in a row
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#1495876 2026-10-23 02:08 UTCNot seenMiss 5 in a row
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#1496602 2026-10-23 04:08 UTCNot seenMiss 6 in a row
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#1497783 2026-10-23 06:09 UTCNot seenMiss 7 in a row
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#1498576 2026-10-23 08:09 UTCNot seenMiss 8 in a row
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#1500797 2026-10-23 10:09 UTCNot seenMiss 9 in a row
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#1502021 2026-10-23 12:09 UTCNot seenMiss 10 in a row
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x
#1502022 2026-10-23 12:09 UTCClosed