Lead, Account Management

Lead, Account Management

BibRave Overview

BibRave is an influencer and experiential marketing agency that specializes in fitness, outdoor, and lifestyle verticals. With 10 years’ experience building and managing influencers and ambassador communities for large and small companies, BibRave brings a team of strategic social media, creative, and online community-focused experts.

BibRave also crafts bold and memorable experiences, developing creative events and in-person activations, managing ideation, project management, procurement, execution, and inter-agency coordination.

Position Summary

We’re looking for an organized, strategic, client-savvy Lead for Account Management to own day-to-day client relationships and campaign execution across BibRave’s portfolio. You’ll be the connective tissue between clients and internal teams, translating client needs into clear next steps and keeping work on time, on strategy, and at a high standard.

This isn’t entry-level. We need someone who has already managed client-facing work, builds trust quickly, and lead projects without needing every step handed to them, spotting risks early and solving problems before they become fires.

This is a fully remote role reporting into BibRave’s Account Management leadership team. The annual base salary for this position ranges from $70,000 - $80,000 (+ bonus). Actual salary will vary based on the candidate's location, qualifications, skills, and experience.

What You’ll Do

Client Relationship Management

Serve as a trusted day-to-day contact for assigned accounts

Build client trust through proactive communication and sound judgment

Translate client goals and feedback into clear internal direction

Read the room, know when to push, clarify, escalate, or quietly solve.

Account & Project Leadership

Lead the execution of client campaigns and activations across influencer, experiential, ambassador, and integrated work

Own timelines, scopes, deliverables, and trackers

Keep Account, Influencer, Experiential, Creative, Operations, and Leadership aligned

Anticipate roadblocks and flag risks before they impact deadlines or client trust

Hold stakeholders accountable to timelines and decisions

Communication & Meeting Ownership

Lead client meetings with clarity and confidence

Build agendas that drive decisions, not just discussion

Write clear recaps and status updates

Adjust tone and detail for the audience from client & vendors to internal coordinators

Reporting & Insights

Gather inputs and shape the story behind campaign results

Ensure reporting is accurate, polished, and tied to client goals

Surface insights and learnings to improve future work

Account Health & Growth Support

Monitor account health, satisfaction, and scope alignment

Surface renewal, upsell, and expansion opportunities to leadership

Maintain account history and institutional knowledge

What We're Looking For

Mapped to our five Core Competencies, so expectations connect directly to performance.

Ownership & Accountability

Obsessively organized: the checklist exists before the meeting does.

Spots problems early, solves what you can, escalates the rest.

Bias for Action

Doesn't wait for perfect direction: clarifies, organizes, and moves.

Excellence in Execution

Sharp attention to detail.

Crystal-clear written communication across every channel.

Leads complex workstreams and keeps people moving together.

Collaboration & Relationships

Reads a room and adjusts register on the fly.

Stays composed under shifting KPIs and tight timelines.

Growth & Evolution

Curious about the "why" behind the work, not just the checklist.

We require…

4–6 years of experience in account management, client services, project management, or integrated marketing

Fluency in: Google Suite, Microsoft Office, Slack, Canva, Monday.com (or comparable PM tool), and AI tools like ChatGPT

Experience managing multi-stakeholder, client-facing projects

Comfortable working independently, fully remote

Fitness, running, outdoor, or wellness background is a plus

Perks & Benefits

Health, Dental and Vision Insurance

Flexible time off

401(k)

Fully remote, work from wherever you work best

Front-row seat to a rapidly growing fitness, running, and wellness industry

Professional development directly from BibRave leadership

Occasional free gear and accessories (yes, really)

A team that's genuinely fun. We love food, tech, ice cream, coffee, beer, and staying active

BibRave is an Equal Opportunity Employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Salary: $70,000 – $80,000 / year

Originally posted on Himalayas