MES Tool Support Engineer (all gender)

Salary: 50.000 - 75.000 € per year

Requirements:

Hold a degree in Production or Manufacturing Engineering, Industrial Engineering, Mechanical Engineering or Business Informatics, or be a state-certified technician with a production background

Have initial experience with manufacturing or production tools (MES, PLM, ERP), ideally with DELMIA, Apriso or SAP PP/QM

Be highly motivated to learn new tools in depth and become a key user

Have strong communication skills and enjoy supporting users

Use MS Office, especially Excel, confidently

Speak business-fluent English; German is an advantage

Responsibilities:

Serve as the first point of contact (L1 support) for engineers using DELMIA (Dassault Systèmes) and DELMIA Apriso

Support users with tool usage and workflows in day-to-day operations

Handle data entry, maintenance and validation in DELMIA and Apriso

Analyse data flows between DELMIA, Apriso and SAP to identify and resolve issues

Escalate complex cases to L2/L3 support

Work on site in Friedrichshafen, with structured onboarding and training on the tools

Technologies:

ERP

Excel

Support

Mobile

SAP

SAP PP

UX UI Design

More:

At ALTEN, we are designers of today for the world of tomorrow. As one of the worlds leading engineering service providers, we are committed to positively shaping the future of our partners, our employees careers, and the challenges facing society and the environment. Nearly 60,000 employees in 30 countries work on innovative solutions across engineering and IT sectors including aerospace, renewable energy, medical technology, railway technology and automotive. We are hiring an MES Tool Support Engineer (all gender) in Friedrichshafen. We offer career development, flexible working hours, possible mobile working, EGYM Wellpass, company bike leasing, reduced-rate travel, a permanent employment contract, corporate benefits and team events. We welcome applications regardless of gender, nationality, ethnic or social origin, religion or belief, disability, age, sexual orientation or identity. Severely disabled applicants receive preferential consideration if equally qualified.

last updated 42 week of 2026