Murex Front Office Support Lead

Salary: CHF 110'000 - 150'000 per year

Requirements:

5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise

Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L and risk processes

Strong knowledge of the front-to-back trade lifecycle and Front Office processes

Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting

Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing

Unix/Linux server environments and batch job monitoring

Basic scripting (shell, Python) for troubleshooting and automation

Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

Responsibilities:

Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing

Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions

Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)

Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA

Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support

Support end-of-day, month-end and market close processes so deadlines are consistently met

Maintain runbooks, escalation paths and on-call procedures

Support testing and operational readiness for platform upgrades, patches and vendor releases

Technologies:

Support

ITIL

Linux

Python

SQL

Unix

More:

Here at First Derivative, we are looking to expand our Murex offerings in Switzerland, and we are looking for a Murex Front Office Support Lead to join us! You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end-to-end.

We offer/Benefits

- 5 weeks of vacation

- EPAM Employee Stock Purchase Plan (ESPP)

- Enhanced parental leave

- Extended pension plan

- Daily sickness allowance insurance

- Employee assistance program

- Global business travel medical and accident insurance

- Learning and development opportunities including in-house training and coaching, professional certifications, and courses

*All benefits and perks are subject to certain eligibility requirements

- Please note that any offers will be subject to appropriate background checks

- We do not accept CVs from recruiting or staffing agencies

- For this position, we are able to consider applications from the following:

- Swiss nationals

- EU/EFTA nationals

- Third-country nationals based in Switzerland with an appropriate work permit

- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

last updated 43 week of 2026