Operations & Supply Chain Manager

We're looking for an Operations & Supply Chain Manager to own the day-to-day operational backbone of a fast-growing better-for-you snack brand. You will work across order management, supply chain, procurement, production planning, logistics, inventory, forecasting, vendor management, financial analysis, and operational systems.

This is a hands-on individual contributor role. We are not looking for someone who follows existing processes. We want someone who constantly asks how things can be made better, faster, more accurate, or more efficient — and then takes the initiative to make it happen. AI proficiency is a hard requirement for this role. We use AI every day and expect this person to do the same. If you are highly organized, analytically sharp, financially literate, tech-savvy, and proactive by nature, this role is a strong fit.

Why You'll Want to Join

You will be paid in USD (bi-monthly: every 15th and 30th)

Paid Time Off in accordance with company policy

Observance of Holidays per company guidelines

100% remote setup so you can work wherever you're most productive

This role requires availability Monday through Friday, 9 AM to 6 PM US Eastern Time

Own the full operational function of a growing CPG brand with real retail traction across major distributors and retail chains

High-ownership, high-variety role where your operational decisions directly impact profitability and growth

What You'll Work On

Order Management and Fulfillment

Own the complete order lifecycle from receipt of a customer purchase order through shipment, delivery, invoicing, and issue resolution

Process and manage customer POs accurately and on time

Coordinate inventory allocation and fulfillment across customers and distributors

Work directly with distributors, retailers, warehouses, manufacturers, and logistics providers to ensure orders are fulfilled correctly

Manage EDI orders and related operational requirements

Proactively identify and resolve shortages, shipment discrepancies, deductions, late deliveries, and other order issues

Logistics and Shipping

Coordinate parcel, LTL, and FTL shipments

Obtain and evaluate freight quotes and identify cost-effective shipping options

Prepare and manage BOLs, shipping documentation, routing requirements, appointments, and retailer and distributor delivery requirements

Track shipments through delivery and proactively address delays or exceptions

Continuously identify opportunities to reduce freight costs and improve logistics efficiency

Inventory and Production Planning

Manage inventory across finished goods, ingredients, raw materials, and packaging

Maintain appropriate inventory levels and reorder points to minimize both stockouts and excess inventory

Develop and maintain inventory and demand forecasts

Coordinate production runs with manufacturers based on forecasts, open POs, inventory levels, lead times, and anticipated demand

Monitor production schedules and proactively address potential delays or shortages

Procurement and Vendor Management

Procure ingredients, packaging, and other materials required for production

Issue and manage purchase orders to suppliers

Negotiate pricing, payment terms, MOQs, lead times, and other commercial terms

Develop strong relationships with suppliers, manufacturers, freight providers, warehouses, and other outside vendors

Hold vendors accountable for commitments, timelines, pricing, and service levels

Continuously identify opportunities to reduce costs and improve vendor performance

Forecasting, Data, and Financial Analysis

Build and maintain sales and demand forecasts

Forecast inventory, ingredients, packaging, production requirements, and cash needs

Analyze COGS, landed costs, gross margins, freight costs, promotional costs, distributor margins, and retailer margins

Build and maintain pricing and margin models

Analyze operational data to identify trends, risks, inefficiencies, and opportunities

Create reporting that gives management clear visibility into the health of the business

Accounting and Financial Operations

Apply strong working knowledge of AP, AR, accrual vs. cash accounting, COGS, gross margin, P&L statements, inventory accounting, purchase orders, and three-way matching

Assist with bookkeeping, bill entry, reconciliations, and AP/AR as needed based on business bandwidth

Work within QuickBooks to support financial operations

AI, Technology, and Automation

Use AI tools such as Claude and ChatGPT daily to analyze data, automate repetitive workflows, research operational problems, create and improve SOPs, and improve personal productivity

Identify repetitive tasks that can be automated or streamlined and take initiative to build better systems

Learn new software and unfamiliar systems quickly without requiring extensive training

Maintain high proficiency across Google Sheets, Gmail, Google Workspace, QuickBooks, Salesforce, and EDI systems

Food Safety, Quality, and Compliance

Coordinate operational food safety and quality documentation with manufacturers and suppliers

Maintain and organize COAs, product specifications, ingredient documentation, and related records

Assist with lot tracking, expiration dates, traceability, and recall readiness

Support compliance with applicable FDA, retailer, distributor, and food safety requirements

What You Bring

5 or more years of relevant operations, supply chain, logistics, procurement, or related experience

Strong understanding of accounting and financial principles including COGS, margins, P&L, and cash flow

Demonstrated experience managing POs, inventory, procurement, production planning, and logistics

Experience working with freight carriers, warehouses, manufacturers, suppliers, and other outside vendors

Strong forecasting capabilities with the ability to build and maintain operational and financial models

Demonstrated proficiency using AI tools such as Claude and ChatGPT as a core part of daily work, not occasional use

Advanced Google Sheets and spreadsheet skills including large datasets, formulas, lookups, pivot tables, financial models, and operational reporting

Extremely tech-savvy with the ability to learn new systems quickly

Excellent written communication skills with proactive follow-up as a default behavior

Highly organized with the ability to manage a high volume of emails, tasks, deadlines, and competing priorities simultaneously

Comfortable making decisions and taking full ownership of outcomes

Nice to Have

Food, beverage, CPG, or consumer products experience

Experience with QuickBooks

Familiarity with inventory management systems, retailer portals, distributor portals, 3PL systems, and shipping platforms

Experience managing EDI orders and related operational requirements

Background in a high-growth or early-stage consumer brand environment

How to Apply

Please include:

Your updated resume

A short Loom video (1 to 2 minutes) introducing yourself, describing your operations experience in supply chain, procurement, or logistics, and walking through how you use AI tools as a regular part of your operational workflow

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are a proactive, analytically sharp operator who takes ownership, uses AI every day, and wants to run the operational engine of a growing CPG brand from end to end, this role gives you the scope and the direct impact to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

Initial Application - Submit your application and complete our prequalifying questions

Video Introduction - Record an video introduction to showcase your communication skills and work experience

Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)

Recruitment Interview - Initial screening with our talent team

Executive Interview - Meet with senior leadership to discuss role alignment

Client Interview - Final interview with the client team you'd be supporting

Background & Reference Check - Professional reference verification

Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Originally posted on Himalayas