Outsourcing Senior Analyst

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Outsourcing Senior Analyst

We are looking for an Outsourcing Senior Analyst to join our Enterprise Risk and Resilience team. This role supports execution of the outsourcing framework, conducting risk assessments, monitoring vendors, tracking KPIs, maintaining governance documentation, and ensuring compliance with regulatory requirements. You will work with regulatory frameworks (EBA, CBI, FCA, MAS, RBI) in a heavily regulated financial services environment.

Role Purpose

The Outsourcing Senior Analyst supports the execution of the outsourcing framework. This role is responsible for conducting risk assessments, tracking KPIs, maintaining documentation, creating reporting, and ensuring compliance with regulatory and internal requirements.

Outsourcing (Core Responsibilities)

Outsourcing Execution & Monitoring

Conduct ongoing risk assessments of outsourcing providers

Monitor outsourcing arrangements to identify compliance gaps and risks

Track, analyze, and report KPIs related to outsourcing performance

Update periodically the Outsourcing register

Support incident tracking and resolution by gathering and analyzing relevant data

Maintain accurate and complete records of outsourcing activities

Risk & Regulatory Activities

Perform regulatory mapping exercises and document applicable requirements

Support implementation of regulatory changes into outsourcing frameworks

Identify control gaps and assist in developing remediation actions

Prepare risk reports, summaries, and dashboards for internal stakeholders

Support regulatory submissions and supervisory interactions as needed

Undertake additional tasks and contribute to wider Enterprise Risk & Resilience initiatives as required

Documentation & Governance

Draft, update, and maintain:

Policies

Procedures

Standards

Governance documentation

Outsourcing registers

Ensure documentation remains aligned with regulatory expectations and internal frameworks

Support audit and regulatory review processes by providing required documentation

Reporting & Analysis

Prepare regular and ad hoc reporting on outsourcing risks and performance

Analyze data to identify trends, risks, and improvement opportunities

Contribute to management reporting and presentations

Requirements

1. 3–5 years of experience in risk, TPRM, compliance, outsourcing, or regulatory roles.

2. Strong analytical and organizational skills

3. Experience in:

Risk assessments

KPI/KRI tracking

Policy and procedure documentation

4. Proficiency in Microsoft Excel and PowerPoint

5. Experience with GRC platforms and data visualization tools

6. Familiarity with financial services regulations and regulatory requirements

7. Strong attention to detail and execution focus

8. Good communication and stakeholder coordination skills

9. Preferred: Mandarin language skills

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.