Payroll Specialist - Freelance, Remote

About the ClientA fast-growing, U.S.-based hospitality staffing platform connects restaurants, hotels, catering/event teams, and other operators with vetted professionals to fill shifts quickly and reliably. Operating nationwide in dozens of cities, the company supports high-volume, shift-based work with a streamlined, tech-enabled experience. The team values accuracy, speed, and exceptional service for both businesses and professionals.

Why does this role exist?This role ensures accurate, timely, and compliant payroll for a high-volume, shift-based workforce, including complex adjustments, tips, and reimbursements. As the company scales, the Payroll Specialist will streamline investigations (such as W-2 suspensions) and handle employment verification requests with precision and confidentiality. The objective is to protect data integrity, minimize payroll errors, and deliver an excellent experience to internal stakeholders and the workforce.

The Impact you’ll make

Payroll Processing Adjustments

Process on-cycle and off-cycle payroll adjustments with a high degree of accuracy

Calculate gross-to-net impacts for adjustments, ensuring correct taxes and deductions

Enter, validate, and reconcile changes within the payroll platform before payroll close

Tips, Reimbursements Compliance

Record and reconcile tips, service charges, and reimbursements within payroll

Apply correct taxable vs. non-taxable treatment per federal and state rules

Partner with Finance/Customer Success to resolve discrepancies quickly

Investigations Issue Resolution

Investigate and resolve W-2 suspensions and related data mismatches

Review exception reports, research root causes, and implement corrective actions

Document findings and maintain clear audit trails for all resolutions

Employment Verification Documentation

Process employment verification requests submitted electronically or from scanned physical mail

Maintain organized records, ensuring confidentiality and data protection

Adhere to company SOPs and compliance requirements for PII handling

Collaboration Tools

Communicate status, blockers, and updates via Slack with speed and clarity

Follow and improve payroll SOPs; suggest process and tooling enhancements

Coordinate cross-functionally to support smooth payroll cycles

Skills, Knowledge and Expertise

Required:

Hands-on experience utilizing the company’s payroll platform (hard requirement)

2+ years of U.S. payroll processing experience in an hourly/high-volume or similar environment

Proven ability to calculate payroll adjustments, including tips and reimbursements

Working knowledge of W-2s, withholding, and taxable vs. non-taxable reimbursements

Demonstrated integrity and attention to detail when handling confidential information

WFH Set-Up:

Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.

Internet speed of at least 40MBPS

Headset with an extended mic that has noise cancellation and a webcam

Back-up computer and internet connection

Quiet, dedicated workspace at home

Your Superpowers:

Technical: Proficiency with payroll systems and spreadsheets (e.g., data validation, lookups, reconciliations); familiarity with U.S. payroll rules and forms; strong documentation habits; comfort working in Slack

Analytical: Sharp problem-solving skills, root-cause analysis, and error detection

Operational: Organized, deadline-driven, and reliable in high-volume environments

Communication: Clear, professional written and verbal communication with cross-functional partners

Personal: High integrity, discretion with PII, and a continuous-improvement mindset

You should apply if…

You take pride in getting payroll right the first time and enjoy investigative work when issues arise

You thrive in a process-driven, fast-moving environment supporting a large hourly workforce

You value confidentiality, accuracy, and accountability, and you’re proactive about solving problems

You communicate clearly in a remote setting and collaborate well over Slack and documented workflows

You’re eager to learn the company’s specific platform and contribute to better, scalable processes

What to expect...

Work Setup:

Remote position

Must have a reliable internet connection and a quiet workspace

Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

40 hours per week

8:00 AM - 4:00 PM Pacific Time, Monday - Friday

Compensation:

$7 per hour

No benefits package included

Benefits



Originally posted on Himalayas