Peer Warmline Specialist - CPRC or CPSS

MDHHS Peer Support Specialist Certification (CPSS)

or

Peer Recovery Coach Certification (CPRC) Required

Full-Time Shifts

10:00 am - 6:00 pm Sunday - Thursday

6:00 pm - 2:00 am Thursday - Monday

Part-Time Shifts

10:00 am - 6:00 pm Friday - Sunday

10:00 am - 6:00 pm Saturday - Monday

Base Pay: $21 hourly

About you:

The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

Login to helpline applications

Accept incoming calls, chats and/or texts

Support callers to develop their own coping skills and wellness plans

Connect callers to the MiCAL crisis line, as needed

Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)

Document each encounter while in-call

Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support

Maintain high level confidentiality while performing all duties

Perform other duties as assigned

What you need to apply

Permanent year-round Michigan residency

High School Diploma or GED equivalent

MDHHS Certified Peer Support Specialist

Minimum 1 year paid work experience as a MDHHS Peer Support Specialist

At-home high speed internet on a private network

A private, HIPAA compliant, dedicated office space

What makes us different

Non-Profit mission-driven, person-focused environment

Opportunity for professional growth

Team oriented environment

An organizational culture of mental and behavioral health support for all

For your hard work

Generous Paid Time Off

Shift premiums

Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)

Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at

Click this link to view the full job description:Peer Warmline Specialist

Originally posted on Himalayas