People Operations & Payroll Assistant

People Operations & Payroll Assistant

About the team

At SumUp, our People Operations & Payroll team is the engine behind a smooth and reliable employee experience. We manage the full employee lifecycle — from onboarding and contract changes through to offboarding — while supporting accurate and timely payroll across Southern Europe.

In France, recurring operational work is growing across employee lifecycle administration, field sales hiring and payroll coordination. You’ll join a hands-on, detail-driven team where operational excellence and employee care go hand in hand.

The role

This is a Working Student position supporting the People Operations & Payroll team in France. You’ll take ownership of recurring administrative and payroll support tasks, help keep our data accurate and up to date, and make sure employees and managers get timely, clear support.

This is a great entry point into HR and payroll operations for someone who is organised, reliable, and eager to build real expertise in a fast-moving environment.

What you’ll do

Payroll support

Help to collect, and organise payroll input data ahead of monthly deadlines

Support follow-up with external payroll and benefits providers where relevant

Help maintain accurate payroll records and flag missing information or discrepancies

HR administration & employee lifecycle

Prepare, update, and archive employment contracts and employee documentation

Support onboarding, contract changes, and offboarding processes — ensuring data accuracy and completeness at every step

Assist with benefits administration where needed

Employee support & ticket handling

Respond to routine employee and manager queries via internal systems and email with clarity and care

Manage open tickets and follow up, escalating more complex cases when needed

Data management & process improvement

Maintain and update employee data in HR systems and Excel / Google Sheets trackers

Perform regular data checks and keep Notion pages and internal documentation up to date

Identify repetitive steps, data-quality issues, or bottlenecks in recurring workflows

Suggest small process improvements that make day-to-day operations more efficient

What we’re looking for

Currently studying or recently graduated in HR, Business Administration, Economics, or a related field

Fluent in French and English — clear written and verbal communication is essential

Strong attention to detail and a commitment to accuracy, especially with sensitive employee and payroll data

Basic Excel / Google Sheets skills and confidence working with structured data

Organised and reliable — able to manage recurring tasks and meet regular deadlines

Comfortable handling confidential information with discretion and good judgement

Quick to learn new tools and systems — we work across multiple HR platforms

Team player with a hands-on, service-oriented attitude

Nice to have

Previous experience or studies in HR, payroll administration, or people operations

Interest in payroll processes, HR systems, or process improvement

Familiarity with AI tools such as ChatGPT

Why SumUp?

🌎 Work with a truly global, multicultural team from our Barcelona office.

🌈 Be part of a workplace that values diversity and inclusion, where every perspective is respected.

❤️ Access our Employee Assistance Programme for mental health guidance and support when you need it.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.