Product Expert - Link Key People

Job Title: Product Expert - Link Key People

Job Location: London, United Kingdom

Job Location Type: Remote

Job Contract Type: Full time

Job Seniority Level:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers. You will combine deep industry domain knowledge with technical product mastery to advocate for customer needs, educate the market on our product capabilities, and directly influence our long-term product roadmap. This is a highly visible, cross-functional role requiring a unique blend of technical aptitude, strategic thinking, and exceptional communication skills.

What You'll Do

Product Evangelism & Market Education: Act as the primary subject matter expert and voice of the product at industry events, user groups, and webinars. Create compelling educational content, release notes, and product demonstrations

Voice of the Customer: Gather, synthesize, and prioritize product feedback and gaps from end-users and client executives

Roadmap Influence: Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands

Support: Provide advanced product support and enablement to internal teams and clients

Requirements

Years of Experience: 3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing)

Platform Mastery: Hands-on experience administering, configuring, or implementing enterprise-grade SaaS platforms (e.g., Veeva Vault, Salesforce, or industry-specific equivalents)

Proven Track Record: Demonstrated experience launching software features, leading customer workshops, or managing user communities

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

A conversation with the hiring manager

A practical case exercise

A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Private medical insurance

1% charitable giving program

Fitness reimbursements

#RemoteUK

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .

This job is curated by Lifelancer.

Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.

Please apply via Lifelancer platform to get connected to the application page and to find similar roles.

Originally posted on Himalayas