Product Manager

DigiTickets provide ticketing and operational systems for many of the UK’s leading visitor attractions. We’re looking for a talented and driven Product Manager to join our team. Reporting to the Product Team Leader you’ll be a key contributor to the product strategy, roadmap and outcomes of the DigiTickets product suite.

Review and consolidate multiple sources of data to identify Product opportunities. Consolidate your discovery to contribute to the Product strategy

Stay close to the market by understanding competitor offerings, industry trends, and where the future of the tourism and attractions sector is heading

Collaborate with colleagues across the business and with external partners to align stakeholders behind the product vision: Champion the Product and the voice of the Customer across the Organisation

Scope and prioritise activities based on business and client impact

Own the roadmap and delivery for your area of focus: in collaboration with the wider team deliver roadmapped items against committed timeframes

Work closely with UX, Engineering and QA to deliver priorities from well scoped pieces of work with clear acceptance criteria

Work in an Agile way, shipping MVP’s and iterative improvements

Define and monitor key product metrics that demonstrate value and key customer outcomes

Monitor post-launch performance

Create and publish Produce release documentation and contribute to ensuring Help content is up to date and relevant

Use AI to move faster and generate value within your work

Benefits

Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service

Salary: Up to £45,000 based on experience

Nest Pension scheme

Discretionary company bonus

Annual Training Allowance: Receive support for certifications and professional development

Birthday Leave: Enjoy a day off on your birthday to celebrate

Team Outings & Events: Be part of a collaborative and social team culture

Essential

3+ years in product management, ideally B2B SaaS

A track record of owning a product area end to end — discovery through launch to iteration

Experience working within a wider product strategy: able to take direction on the destination and own the route

Comfortable interpreting analytics and turning data into decisions that deliver customer value

Excellent communicator

Be able to say No (with justification)

Solid grasp of design and UX principles

Comfortable working in an Agile team

Able to work from the office in Exeter x2 days a week

Nice to have

Experience in tourism, attractions, ticketing, e-commerce or payments