Quality and Assurance Manager (all genders)

VEXCASH AG is Germany’s leading online provider of short-term loans. We offer our customers a quick and straightforward solution to tide them over until their next payday. More than 800,000 customers already trust our service. Thanks to our innovative approach, they can secure financial liquidity without having to commit to a long-term arrangement.

Aufgaben

About the Role

We are looking for an experienced and motivated Quality & Assurance Manager to lead and continuously improve our quality management processes. In this role, you will be responsible for ensuring that our products, services, and operational processes consistently meet internal standards, customer expectations, and applicable regulatory requirements.

You will work closely with cross-functional teams to identify opportunities for improvement, manage quality risks, and promote a strong culture of quality and continuous improvement throughout the organization.

Key Responsibilities

Develop, implement, and maintain the company’s Quality Management System (QMS)

Ensure compliance with applicable quality standards, regulations, and customer requirements

Define and monitor quality objectives, KPIs, and performance indicators

Lead internal and external audits and coordinate corrective and preventive actions

Identify quality risks and implement appropriate mitigation measures

Investigate quality issues, customer complaints, and non-conformities and ensure effective root-cause analysis

Develop and implement corrective and preventive actions (CAPA)

Drive continuous improvement initiatives across processes and operations

Work closely with all other departments

Provide guidance, training, and support to employees on quality-related topics

Prepare quality reports and present relevant findings and improvement measures to management

Ensure that quality documentation and records are maintained accurately and effectively

Qualifikation

Your Qualifications

Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field

Several years of professional experience in quality management, quality assurance, or a comparable position

Strong knowledge of Quality Management Systems and relevant quality standards

Experience with audits, root-cause analysis, CAPA, and continuous improvement methodologies

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work independently while collaborating effectively across departments

Structured, proactive, and results-oriented approach to work

Strong organizational and project management skills

Very good command of English; German language skills are an advantage

Experience with relevant standards is a plus

Benefits

A responsible and varied position with a high level of autonomy

The opportunity to actively shape and further develop our quality organization

A collaborative and international working environment

If you are motivated and excited about taking on this responsible role and becoming part of our success story, we encourage you to apply today!

We look forward to hearing from you!

Find more English Speaking Jobs in Germany on Arbeitnow