Remote Bilingual Customer Service Representative | Mexico

Description

We're growing our customer service teams across Mexico!

We're looking for experienced Customer Service Representatives who are ready to put their skills to work supporting growing US-based customer support operations.

If you have strong English communication skills, previous US BPO or call center experience, and you're confident working in a fast-paced customer service environment, we want to hear from you!

This is a fully remote opportunity, giving experienced customer service professionals across Mexico the chance to join international teams while working from home.

Compensation

$5.50 USD per hour

Paid weekly in arrears

Independent Contract

Training paid in full

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

Windows 11 PC (Mac not supported)

16 GB RAM

Dual monitors

Webcam and Headset

i5 processor or higher

Fibre internet with a wired connection (Ethernet cable)

Backup power solution

Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

Resume and Pre-Screen Questionnaire Review

One-Way Video Interview

Live Teams Interview

Final Interview

Please Note

This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.

Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.

Incomplete applications may automatically be removed from consideration.

If you are an experienced customer service professional looking for long-term remote opportunities with growing international teams, we encourage you to apply!

Requirements

What We’re Looking For

Previous US BPO / call center experience

Excellent spoken and written English

Strong customer service and communication skills

Experience handling inbound and/or outbound customer interactions

Ability to multitask and work efficiently across multiple systems

Professional, reliable, and detail-oriented mindset

Comfortable working in structured remote environments

Experience Backgrounds We Welcome

We are open to candidates with experience in the following areas:

Customer Support

Healthcare Support

Technical Support

Billing Support

Sales Support

Appointment Scheduling

Collections

Administrative Support

Live Chat / Email Support

Retention / Escalations

Call Center / BPO Environments

Originally posted on Himalayas