Senior Agency Compliance Officer

Senior Agency Compliance Officer

Remote with some travel (Florida preferred) | Full-Time

Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.

The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.

What You'll Do

Compliance Oversight & Risk Management

Develop and manage a company-wide compliance program in accordance with state and federal regulations

Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies

Conduct audits and investigations; recommend and implement corrective actions

Maintain and revise the company’s compliance manual and code of conduct as needed

Training & Education

Design and lead compliance and ethics training for employees, agents, and contractors

Ensure all staff are knowledgeable of applicable laws and internal policies

Maintain training records and ensure ongoing compliance education

Operational Support & Communication

Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution

Support agent and client inquiries across multiple communication channels

Collaborate with internal departments and vendors to resolve policy, commission, and system issues

Governance & Reporting

Report to and collaborate with the compliance committee, executive leadership, and board of directors

Track compliance incidents and outcomes; prepare and present routine reports

Ensure contracts and business documents contain appropriate compliance language

Culture & Ethics

Promote a strong culture of compliance, ethics, and transparency

Support HR in conducting background checks and administering disciplinary actions related to compliance

What We're Looking For

3–5 years of insurance carrier or agency experience in a compliance-related role

In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards

Strong organizational and analytical skills

Excellent verbal and written communication abilities

Florida Insurance Licenses Required (active and in good standing)

2-15 License – Health, Life, & Variable Annuities

2-20 License – General Lines

Bachelor’s degree preferred

Proficient in Microsoft Office, IVANS, and agency or policy management systems

Ability to manage multiple priorities, work independently, and collaborate across teams

Why Entratus

Remote-first, team-oriented culture

Help shape products that use AI to solve real enterprise pain

Work with a lean, senior team and take ownership from day one

Great flexibility, meaningful work, and room to grow

Join our team!

Originally posted on Himalayas