Senior Service Solution Architect (m/f/d)

Salary: 57.000 - 97.000 € per year

Requirements:

University degree (Masters, MBA, or equivalent) in Engineering, Science, or Business

10+ years of experience in managed service contracts, with deep knowledge of multi-vendor environments

5+ years of experience in international matrix organizations and collaboration with global subsidiaries

Strong skills in profitability calculations and risk assessments

Excellent coordination, communication, negotiation, and presentation skills

Proven track record in project management within complex setups

Ability to manage multiple projects under time pressure

In-depth knowledge of service concepts and solution design

Proficiency in data analytics, KPI definition, and performance management

Fluent in English and German (spoken and written)

Independent, structured, and solution-oriented working style

Willingness to travel internationally

Responsibilities:

Design tailored service solutions for large, non-standard customer projects during the tender phase

Develop customer-specific service concepts based on requirements, leveraging standard G+D services wherever possible

Evaluate third-party supplier offers, maintenance activities, FTE requirements, and material consumption

Calculate costs for all elements of the defined service scope

Define service solution pricing using established methodologies, optimizing benefit and risk for us in alignment with Service Sales and Solution Units

Technologies:

Architect

Support

Matrix

Security

More:

We are G+D, an international technology group and traditional family business with over 14,000 employees in 40 countries. For over 170 years, we have helped make lives more secure through integrated security technologies across Digital Security, Financial Platforms, and Currency Technology. We are a reliable partner to customers, working with central banks and the currency industry to increase the security and efficiency of the cash cycle. We are seeking a Senior Service Solution Architect for our Department Service Sales Support and Spare Part Management. This is a full-time, permanent role based in Munich. We offer flexible work hours and remote work options, structured onboarding and regular feedback, attractive performance-based compensation, family-friendly benefits and flexible work models, comprehensive workplace health initiatives, and a collegial, international environment where collaboration and mutual support are valued.

last updated 44 week of 2026