Solutions Engineer, Japan

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Location: Tokyo

Why You'll Love This Role

As a Solutions Engineer, you'll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new—and impactful.

As An Active Member Of Our Team, You Will…

Help customers understand the value of Cribl during the sales process

Demo the product and answer customer questions during initial sales calls

Support customers during proof of concept sessions

Document interesting use cases in blog posts and product documentation

We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

Experience with Logs, Metrics, IT Operations and Security

Background in Sales Engineering, Professional Services, or Support

Play with the product, be prepared to give us feedback

Fluent speaking and written skills in Japanese and English

Experience working remotely

Ability to travel up to 30% mostly across Japan and APAC

You live in Tokyo

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Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.