Supervisor, Critical Facility Operations - Memphis

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

SUPERVISOR, CRITICAL FACILITY OPERATIONS

As the Facilities Operations Supervisor at SpaceXSI Memphis, you will oversee the maintenance and performance of critical data center infrastructure, including power, cooling, and environmental systems. You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability and efficiency of our data center. This role emphasizes fostering a team-first culture, prioritizing team focus, and promoting a collaborative work environment.

RESPONSIBILITIES:

Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement

Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems

Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring

Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency

Ensure compliance with safety regulations and industry standards

Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes

Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting

Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation

Partner with cross-functional teams to support seamless data center operations

Lead initiatives to enhance operational efficiency and minimize downtime

Provide on-call support and respond promptly to critical facilities incidents

BASIC QUALIFICATIONS:

Bachelor’s degree in mechanical, electrical, or engineering field

4+ years of experience managing critical facilities systems, including power, cooling, and environmental controls

4+ years of experience troubleshooting and maintaining critical facilities infrastructure

PREFERRED SKILLS AND EXPERIENCE:

Experience programming PLC-based control systems or working with building management systems

Project Management Professional (PMP) certification or equivalent

EPA Universal Refrigerant Certification (EPA 608 Technician)

In-depth knowledge of electrical, mechanical, and HVAC systems in data centers

Proficiency with building management systems (BMS) and environmental monitoring tools

Proven leadership experience in critical facilities or technical operations environments

Demonstrated ability to lead facilities infrastructure projects

Proficiency with hand tools and power tools

Strong prioritization and time management skills

Ability to thrive in a fast-paced environment while maintaining attention to detail

ADDITIONAL REQUIREMENTS:

Must pass pre-employment and annual post-employment background checks

Ability to lift up to 35 lbs. unassisted

Ability to work in environments with exposure to noise

Comfortable working at heights up to 50 feet with appropriate safety gear

Physical dexterity to perform job functions in confined spaces

Availability to work evenings and weekends based on site operational needs; flexibility is required

Valid driver’s license

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