Supervisor, Fiber - Memphis

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

As a Fiber Supervisor at SpaceXAI’s Memphis data center, you’ll lead the fiber optic installation and maintenance teams that keep critical network infrastructure online. Working onsite with project management and superintendents, you’ll plan work, direct technicians, and own quality, safety, and schedule on datacenter fiber projects. Expect to stay hands-on, coach the crew, and make sure systems run reliably in support of SpaceXAI’s mission of accelerating human scientific discovery through AI.

RESPONSIBILITIES:

Supervise fiber technicians through all phases of datacenter installation projects, in coordination with the Project Manager and Superintendent

Assign daily work, set priorities, and track progress so installations, splices, and repairs finish on schedule and to standard

Ensure a safe and productive work environment, including job-site briefings, PPE compliance, and elevation and confined-space practices

Develop inspection points and sensor checks so faulty fiber does not degrade system performance

Direct troubleshooting, repair, replacement, and installation of fiber optic systems, and verify work before closeout

Review and approve replacement of faulty or aging fiber optic cables

Organize and oversee scheduled maintenance routines

Oversee fiber splicing and resolution of problem areas; confirm test results and signal levels

Track signal strength across devices and escalate anomalies

Maintain system records, as-builts, and design markups; report status to project leadership

Coach technicians on methods, quality, and documentation, and model the hands-on standard expected on site

BASIC QUALIFICATIONS:

2+ years of experience supervising or leading fiber optic technicians on commercial or data center installation projects

3+ years of direct data center experience installing and routing optical fiber in large-scale Tier 3 or 4 facilities as a commercial fiber optic technician

High school diploma or equivalency certificate

Position is subject to pre-employment drug and random drug and alcohol testing

Position is subject to pre-employment and annual post employment background checks

Physical Requirements:

Work is often performed in tight quarters and physical dexterity is necessary to perform job functions

Ability to lift up to 35lbs unassisted

Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear

Comfortable working in an environment requiring exposure to noise

Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required

PREFERRED SKILLS AND EXPERIENCE:

Certification in fiber optics and/or cable installation

Extensive experience in fiber splicing

Technical knowledge of communication networks

Knowledgeable of computers and associated electronic systems

Knowledgeable of different fiber types

Experience installing, certifying, and troubleshooting fiber in hyperscale data center environments

Experience installing structured cabling

Highly proficient using a light meter, OTDR (Optical Time Domain Reflectometer), OPMs (optical power meter), fiber certifier, loopback, and optical probes

Able to understand different types of switches and port identifications

Able to properly clean fiber and validate cleanliness

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