jobctl

Support Engineer (EMEA)

Supabase - EMEA - original posting ->
Status
Open
Remote policy
Not stated
Employment type
Full-time
Salary
Not stated
Categories
Technical Support
Tech
postgresjavascriptremote-regionsupport
Source
jobicy
First observed
2026-08-29 23:20 UTC
Last seen
2026-10-30 09:03 UTC
Source claims posted
2026-10-30 03:20 UTC
Consecutive misses
0 of 10

What the posting says

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

You will:

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.

Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).

Identify where internal tooling might be developed or obtained to improve support efficiency.

Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

You are:

Experienced in customer support, with 3+ years of experience providing developer support to technical customers.

Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.

Excellent communication skills and fluency in English.

Skilled in using Linux/Unix operating systems and the command line.

Experienced working with GitHub Issues and Discussions.

Bonus points if you’re familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.

Having a degree in Computer Science is a plus too.

Timezones & Logistics

It’s a full-time position with a required location in European time zones (we don’t believe in sustainability of overnight shifts).

This position covers Monday → Friday

What We Offer

Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

~400 team members

60+ countries

20+ languages spoken

Over $1B raised (including our $500M Series F)

540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Quality

Completeness: 45%
Honesty: 70%

Based on 27 observation(s).

Timeline

  1. *
    #448904 2026-08-29 23:20 UTC
    Published
  2. o
    #489373 2026-08-31 22:34 UTC
    Not seen
    Miss 1 in a row
  3. o
    #489865 2026-08-31 23:35 UTC
    Not seen
    Miss 2 in a row
  4. o
    #490185 2026-09-01 00:36 UTC
    Not seen
    Miss 3 in a row
  5. o
    #491899 2026-09-01 01:38 UTC
    Not seen
    Miss 4 in a row
  6. o
    #492415 2026-09-01 02:38 UTC
    Not seen
    Miss 5 in a row
  7. o
    #492902 2026-09-01 03:40 UTC
    Not seen
    Miss 6 in a row
  8. o
    #493261 2026-09-01 04:41 UTC
    Not seen
    Miss 7 in a row
  9. o
    #494378 2026-09-01 05:43 UTC
    Not seen
    Miss 8 in a row
  10. o
    #494634 2026-09-01 06:43 UTC
    Not seen
    Miss 9 in a row
  11. o
    #495055 2026-09-01 07:45 UTC
    Not seen
    Miss 10 in a row
  12. x
    #495056 2026-09-01 07:45 UTC
    Closed
  13. ^
    #1066511 2026-09-29 14:07 UTC
    Reopened
  14. ~
    #1066512 2026-09-29 14:07 UTC
    Modified
    • Posted at
      2026-08-29 17:25 UTC->2026-09-29 03:35 UTC
  15. o
    #1108007 2026-10-01 08:58 UTC
    Not seen
    Miss 1 in a row
  16. o
    #1108974 2026-10-01 10:06 UTC
    Not seen
    Miss 2 in a row
  17. o
    #1110072 2026-10-01 11:16 UTC
    Not seen
    Miss 3 in a row
  18. o
    #1111370 2026-10-01 12:25 UTC
    Not seen
    Miss 4 in a row
  19. o
    #1112041 2026-10-01 13:35 UTC
    Not seen
    Miss 5 in a row
  20. o
    #1114125 2026-10-01 14:45 UTC
    Not seen
    Miss 6 in a row
  21. o
    #1115169 2026-10-01 15:55 UTC
    Not seen
    Miss 7 in a row
  22. o
    #1116400 2026-10-01 17:05 UTC
    Not seen
    Miss 8 in a row
  23. o
    #1117220 2026-10-01 18:21 UTC
    Not seen
    Miss 9 in a row
  24. o
    #1119150 2026-10-01 19:24 UTC
    Not seen
    Miss 10 in a row
  25. x
    #1119151 2026-10-01 19:24 UTC
    Closed
  26. ^
    #1632490 2026-10-30 09:03 UTC
    Reopened
  27. ~
    #1632491 2026-10-30 09:03 UTC
    Modified
    • Posted at
      2026-09-29 03:35 UTC->2026-10-30 03:20 UTC