Vice President - Global Warehouse and Supply Chain

About Diversified:

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect:

At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.

POSITION SUMMARY

Diversified is seeking a VP, Global Supply Chain to lead the global distribution network supporting our AV and Media installation and managed services business, comprising 30 warehouses and 12 forward operating bases across North America, Europe and Australia. This position holds full accountability for the movement of equipment and material from PO tracking, receipt through staging, kitting, deployment to job sites, and reverse logistics on completed projects. The network currently operates on both Microsoft Dynamics 365 and Great Plains, with the international locations on separate ERP systems, supported by manual processes and spreadsheet-based tracking, without a warehouse management system. Operating practices vary across locations, inventory is reconciled manually, and visibility into material in transit is limited. The international locations operate independently of the North American organization, each with its own systems and processes. The Vice President is responsible for both daily operations of the warehouses and the outcome of the modernization program that addresses these conditions. A Manager of Supply Chain Process & Systems reports to this position and leads execution of the modernization work, including WMS selection and implementation, supplier EDI integration, and tracking automation. The Vice President serves as executive sponsor of that program and is accountable for its delivery. Location: Virtual (U.S. Remote)

KEY RESPONSIBILITIES

Network operations

Own operating performance across all warehouse and forward operating base locations globally.

The international locations in Canada, the United Kingdom, Germany, and Australia are not currently managed as part of a centralized supply chain function. They operate on separate ERP platforms with independent processes, vendor relationships, and inventory practices. This position is responsible for consolidating those locations into a single global function with common standards, reporting, and system direction, while accommodating genuine regional requirements

Manage the operating budget, including labor, freight cost, and third-party services, and deliver performance against plan

Own headcount planning across all locations, including staffing models by site, use of temporary and contract labor to meet workload demand and span of control

Identify and deliver cost reduction across the network, and build the business case for investment where it produces a return

Establish and enforce consistent operating standards across sites for shipment tracking, receiving, put-away, cycle counting, staging, kitting, pick/pack, shipping, returns, and RMA handling

Define the performance measurement framework for the network, including inventory accuracy, on-time staging to project schedule, dock-to-stock cycle time, shrink, cost per shipment, space utilization, and labor productivity. Several of these metrics are not currently tracked and will require definition and baselining

Partner with Technical Operations to align material delivery with installation schedules

Evaluate and recommend network footprint decisions in partnership with regional Tech Ops leadership, including forward operating base openings, consolidations, and closures based on project density and service-level requirements

Inventory control

Establish inventory accuracy as a managed metric, transitioning from periodic physical audits to ongoing cycle counting

Implement controls over customer-owned, project-allocated, and company-owned inventory, including serialized asset tracking

Reduce excess, obsolete, and unallocated inventory and establish the review cadence to maintain reductions

Own reconciliation between physical inventory and financial records in partnership with Finance

Program sponsorship

Hold accountability for the business outcomes of the warehouse modernization initiative, which is executed by the Manager of Warehouse/Inventory Process & Systems in partnership with Business Systems

Approve the operating design underlying the program, recognizing that process standardization decisions are operational rather than technical

Provide the organizational authority required for adoption, including directing site leaders to implement new processes and resolving conflicts between local preference and network standards

Ensure program resourcing is maintained and that reallocation of program capacity to operational demands occurs only through deliberate tradeoff decisions

Co-own the investment request and business case and present to the EVP and Finance

Escalate and resolve supplier and carrier performance issues affecting integration commitments

Commercial and vendor management

Manage carrier, 3PL, and warehouse lease relationships, including rate negotiation, performance scorecards, and service recovery

Own cross-border logistics, customs, duty, and trade compliance for international movement of equipment, in partnership with Finance and Legal

Own supplier relationships at the escalation level, including data quality and ASN compliance commitments

Leadership and organizational development

Lead a globally distributed team of warehouse managers, supervisors, inventory specialists, and logistics coordinators across North America, Europe, and Australia

Define roles, establish performance standards, and develop site leadership capable of operating to company standards without central oversight

Lead the organization through process and system change, including management of resistance to transitioning away from established manual practices

Develop the Manager of Supply Chain Process & Systems toward expanded supply chain leadership responsibility

QUALIFICATIONS

Required

12+ years in supply chain, distribution, or logistics, including 5+ years leading multi-site operations preferably across more than one country or region

Experience managing a multi-site operating budget and headcount plan, including labor models, flexible staffing, and cost performance against plan

Demonstrated record of standardizing operations across locations previously managed independently

Experience as business sponsor or owner of a systems implementation such as WMS, ERP, or TMS. Technical configuration experience is not required; accountability for adoption and business outcomes is

Working knowledge of ERP-driven distribution operations; Microsoft Dynamics 365 familiarity preferred

Experience operating in a multi-ERP environment, including consolidation, harmonization, or migration of disparate systems

Experience building and presenting business cases and operating results to executive leadership

Bachelor’s degree in supply chain, logistics, business, engineering, or equivalent experience

Preferred

Project-based distribution experience in AV, low-voltage, construction, telecommunications, or comparable industries where material flows to job sites on scheduled installation dates

Forward operating base, field depot, or field staging model experience

Experience managing distribution operations in Canada, the United Kingdom, Germany, or Australia, including cross-border compliance, customs, and VAT or duty considerations

Serialized asset and customer-owned inventory management

Experience integrating distribution operations following acquisition

#Li-Remote

What We Offer:

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

Multiple medical plan options to fit you and your family’s needs

◦ HSA & HRA company contributions

Dental coverage, including orthodontic benefits, and vision plans

Company-paid benefits ◦ Basic Life, AD&D ◦ Short-Term and Long-Term Disability insurance ◦ Employee Assistance Program (EAP)

Generous paid time off — 3 weeks PTO plus company holidays and floating holidays

401k with company match

Paid maternity leave

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services

Commuter benefits

And much more

Originally posted on Himalayas